H&R Block

My representative Lei Feng is very professional and reliable. She prepared documents in advance and didn’t let me wait for long to finish all procedures. I have great experience with the H&R Block. Definitely recommended!

I have been getting my taxes done here for a number of years and am very happy with the service.highly recommend this place.Helen answered all of my questions and concerns Always found the best solution for my tax return. Very flexible and knowledgeable.

Helen who prepared my tax return the service was amazing.Quickly and professionally.She is also very nice. Highly recommend this branch.

Huilan Chen did my tax files. Quick and efficiently. Will come here again!

I recently visited this location to file my taxes using a discount code. Unfortunately, the staff were unable to apply the code, hence the code was given by them only and it was a frustrating experience overall.In addition to the issues with the discount code, I found that the staff members had a limited understanding of English and appeared to rely heavily on one employee for answers. This made it difficult for me to communicate my needs and concerns effectively.To make matters worse, when I took my documents back after they were unable to file my taxes, I discovered that they had not made any progress on my tax return. This was a waste of my time and left me feeling frustrated and dissatisfied with the service provided.In the future, I hope that H&R Block will take steps to improve their staff's language skills and knowledge of tax filing procedures. This will ensure a better experience for customers like myself.

It’s my first time to have a representative, Lei Feng to file my taxes. She was perfectly responsible and professional for her work. She helped me to collect all detail information and finish the work on time. I will definitely consider to have the H&R Block for filing taxes in the future.

Wish I could give a 0 star. Absolute bad customer experience. The employee was very rude. Whenever I asked a question about something on my file she would say that I should Google it. I would recommend never visit them and waste your money on these people. They couldn’t understand what they said because these peopleTalked to each other in Chinese and their English , I was not able to understand and they wouldn’t understand what I was saying. Overall a total caos situations and totally unprofessional. Never go to this branch. And file your taxes with someone else.

I had my taxes done at H&R , due to Covid I dropped it off and had a call within a couple hours. Rob Pettigrew did my taxes, very professional , knowledgeable and friendly. I will definitely go see him next year to do my taxes!!!

My family got the best tax service from Lady Feng Lei who is very professional tax worker in H&R Block .She gave us quite clear explanation of tax details with very good attitude. Her work really focuses on efficiency and quality so we done the taxing within only one day. Hoping we will cooperate next time !!!

Thanks to Lei Feng, a good representative for my tax return. She provided wonderful service, and also professional and responsive. I would definitely recommend friends to go there for the tax return next year.