Platinum Key Properties

From the beginning our experience with Platinum Key Properties was superb. The company uses a team approach which is very effective and efficient, extremely friendly but very knowledgeable and businesslike.Selling a beloved home can be a very emotional experience but the leaders of the company, Mike and Zoi, a brother and sister team, were very reassuring and positive. They made the process run smoothly and we were able to seamlessly move on to our next phase of life with their guidance, reassurance and assistance.They do not cut any corners in providing the highest quality services without charging extra for doing that. All of their team works together and obviously is supportive of each other making it so efficient.Ashley, their administrative assistant was friendly and very efficient.I wouldn’t hesitate to use them as your agents.

My Wife and I had an ambitious task of selling our house in short order with many challenges within the residence, with items not complete or simply not ready for show. Admittedly I’ve been highly critical of realtors in the past, questioning ethics, motivation, and quite frankly the value proposition of their services. What Zoi, Christian, and Mike brought to the table absolutely blew away any expectations and far exceeded even what I thought possible from a real state team. The level of care, understanding, and determination was truly inspiring. Their competence and knowledge of market strategy, positioning, and process was a massive value add. I simply can’t express how grateful my Wife and I are in one review, however I can say, if you are searching for a group to represent you, look no further - it’s like winning the lottery with this crew.Kirk Van LudwigJodie WebbVictoria, B.C.

I had Christian Ravlic as my realtor agent for purchasing a house.- Excellent customer service.- Patient- Willingness to show houses- Responsive- Helpful- Professional- EfficientChristian was great and very helpful. He is patient when showing around the houses for sale. He did documents in speedy and efficient manner. The DocuSign was very helpful and convenient. He showed great customer service and professionalism throughout the process. He was willing to negotiate even though the negotiations were unsuccessful. It is mostly because the seller was stubborn. It was great to have him as my realtor.

Earlier this year, my husband and I were ready to find a place in Victoria after several years of just being visitors and staying at our go to Bed and Breakfast spot in Rockland or at a hotel. We had no idea where to start to look and what to expect in terms of the types of properties available and which neighbourhood would suite us. Zoi, Christian and Mike of Platinum-Key Properties were just the perfect team for us! They understood what we were looking for from the get-go. Although we were not in a hurry, they kept an eye on the market from day 1, not missing a beat! It was not always possible for us to be in Victoria for viewing so they would visit a place we had an interest in, take pictures or video footage, use Zoom and FaceTime with great mastery and let us know their honest and well informed thoughts based on our requirements. They were always bang on! We felt very well informed. When we finally found the home we wanted it was amazing to see them at work to make it happen for us and we got our place!! My husband and I cannot be happier. Put your full trust in this dream team and they get the job done. They made us feel like we were their only customer (although that’s far from it…) and gave us all the time we needed and answered any of our questions we had on the area, with great patience. I so appreciated that they already anticipated what could be required and how they handled the project with lightning speed. Great service, bar none! Without any hesitation nor reservation, I highly recommend this Dream Team to be your Realtors. - Maria Kaiser

I don't write a lot of reviews but this one I have to. My wife and I met EXCEPTIONAL in Victoria, BC! Buying a home can be a wild experience and as a buyer you have to rely on your realtor to create a positive process, fill it with competent guidance and information. Zoi and her team mates Christian and Mike are the best team you can get. They know their market, they understand trends and most importantly, they understand buyer's needs and wishes. They also have patience to go along with exceptional domain expertise and this just felt good all along the way since, as buyers, we had a lot of questions. Zoi and here team were always responsive and reachable and we did feel like the only clients! There was never a push" to get a deal done but always great advise and counsel. If you are looking to buy or sell anything in the Greater Victoria area

We have worked with Mike and Zoi in both selling and purchasing our home. Their professional and upfront, yet friendly and approachable ways made it a pleasure to work with them. We knew we were in excellent hands and found it easy to trust them and their process completely. In particular, they went above and beyond in helping us sell our home. We greatly appreciated their eye for detail and all the effort they put into staging our condo. We highly recommend Platinum Key Properties to anyone looking to buy or sell!

I wouldn't hesitate to recommend Platinum Key Properties to anyone looking to buy a home. The service we received was professional and knowledgeable, particularly our agent, Casey Doran. Casey is trustworthy, a great listener and someone who respected our views and perspectives on what we were looking for in a home.

Casey was incredibly helpful and knowledgeable about the entire process of purchasing my first home. she was always able to answer any questions I had, and her depth and scope for the work was impeccable. I would highly recommend her to any of my friends or family as they venture into purchasing their first homes.

Casey was an amazing agent. We always felt like we were in really good hands. We found the perfect home in our price range even when we lost hope. She was there to keep our spirits up and searching. Casey is not only very professional but also down-to-earth. We developed a personal relationship with her that lasted beyond sale of the property.

Posting on behalf of my father, Ferenc:We were thrilled to find Zoi and her brother Mike while we were in Budapest, Hungary. We needed to buy a condo in Victoria, BC, and they turned out to be an amazing team. Zoi and Mike were incredibly knowledgeable, professional, and easy to communicate with. Compared to the other realtors we spoke with, the choice was clear.Leading up to our arrival in Victoria, they provided us with personalized market updates every day for two weeks. It was so helpful in getting us prepared for our condo search. Even with just two weeks to find a condo, Mike's information and guidance were invaluable. When we found the perfect place, we were able to make a quick decision, thanks to Mike's expertise. It was the 12th unit we visited, and we were overjoyed with our choice.At first glance, the condo seemed flawless, and we didn't think a home inspection was necessary. However, Mike insisted on getting one, and we're grateful we listened. The inspector discovered an issue with the hot water boiler, which was over 10 years old and needed replacement. The seller agreed to cover the cost, which amounted to over $2000. We can't thank Mike enough for recommending the inspection.As our time in Victoria came to an end, there were still tasks to complete before the closing date. Mike took care of everything for us, which was a huge relief. Even though the official closing day was June 1st, our sons couldn't move in right away. We turned to Mike for help, and he went above and beyond to secure the condo key from the seller two days early. It made a world of difference for us.Working with Mike made the home buying process so much more enjoyable and less stressful. We genuinely appreciated his dedication and assistance. We highly recommend him and eagerly look forward to working with him again in the future.