Ironwood Insurance Ltd

They used to friendly, but I can't say the same anymore. The Asian lady who helped me this time was rude, there was no eye contact, no smile, almost like I was irritating her by just coming into this establishment. She tossed the papers at me in the end and acted super annoyed when I asked for a plastic bag that used to store insurance paper in.... Well Ironwood insurance, sorry I came in and bothered you to renew my insurance. It won't happen again

Easily the best experience I've ever had! Ziyou had me in and out within 5 minutes ready to drive. The other agent at a co-operators agency took 3 hours of my time and sent me out with no direction. Highly Highly HIGHLY recommend these guys.

Simon was very helpful, ensured I got the best type of insurance and was mindful of costs to me. Happy with the service. Would definitely come back to see him.

Simon was very helpful. When selling me my condo policy he helped me get the coverage I needed at a fair price. He is also great at getting a hold of you at renewal time!

Great service! Went on Friday night. Didn't ask for her name but she is professional and knowledgeable. Thank you!

Great place to buy insurance.Simon answered all questions.Definitely recommend

Simon was very polite, knowledgeable and efficient when I changed addresses and purchased insurance for my car and truck.It was a pleasure do deal with Simon and Ironwood today.I definitely recommend Ironwood.

I went to this broker as they were one of the only ones in this area open late and had to complete a sale of a used car with the owner in the evening. The experience was good, the girl at the desk was very patient and knowledgeable with helping complete all the transfer forms and quoted different coverage levels to find the best one. Dealing with insurance and ICBC is never much fun, but in this case it was very quick and painless and everything was completed within 20 mins. Office was clean, tidy and all the staff were friendly and helpful.

My regular insurance broker. Good, friendly customer service.

I have been thrice to this place. Once for inspecting both of my vehicles for registration, then for issuing my insurance and then to cancel my insurance for one of my cars. I would say the experience has been pleasant and I found them pretty helpful. They did provide me all the information I needed. They took a little bit of time to register the out of country vehicle and made calls to ICBC but I can understand that they may not get such a Situation everyday. They did the inspection of the vehicles even when they were not able to register as I needed to provide an inspection report but saved me a trip. I think more clarity on the insurance rate and provide more tips on how to get the best rate in the current trip or future will help. Keep up the good work and thanks for your help.