Top Limo Waterloo

On Saturday, I had a great time in the Top Limo Waterloo. It was a great experience and a lot of fun. The driver was also very friendly and professional.

Booked for July 1st. Limo was 30 plus minutes late. Was not cleaned and dirty. Return pick up also 40 minutes late. I will never use this company again or recommend it. What a disappointing experience.

Service and cleanliness were both excellent. They provide us a terrific driver, and I would strongly suggest this firm to anybody who wants to travel in style. Thank you for the amazing work you've done Top limo.

I would suggest Top Limo to everyone. The service was great from the start, and they were quick to answer our questions while we were making our reservation. The driver was nice, did a good job, and, most importantly, showed up on time. We will utilize Exceptional Limo again for sure!

My family and company have utilised them for many years. The drivers are really good and kind. They also show up on time every time.Fantastic work, Top Limo.

One star for those initial phone calls when staff were so friendly and eager to book us in.We booked a limo for the afternoon on our wedding day on June 15th,2023 for the first time ever. Also, we booked a Party bus for the pick up afterwards which we never got to ride in.The main failure was that no contact was provided to me to be able to get a hold of someone past business hours (driver).I had put down a credit card assuming the last thing any bride would do on her wedding day is to have to pay a driver! The limo driver showed up at the pick-up point and immediately asked my guests (I was already at the venue getting ready) who was settling the balance? He then drives everyone over to a limo which I'm told was so old and worn and basically a reck of a car. Upon arrival he demanded money yet again when in fact the top limo had a credit card at their disposal. It took many minutes if wait on the line for me in my wedding dress/ unable to come down and give him a piece of my mind as we had not done our first look yet/ eventually he spoke with the head office and left. Absolutely humiliating to have all my family and friends pulling out their wallets just to settle this! When I had already arranged everything to the T.Our wedding party ended earlier than anticipated and I had the party bus booked for 1:30AM/ I needed to figure something out at 11:30PM to get guests home including ourselves. I had no way of contacting anyone, no after-hours, no driver's name or phone number.We never got to ride in the limo. Everyone left with an uber instead. Today is July 10th and they are still reviewing the case! June 15th to July 10th! Ridiculous company! will never ever book again, never recommend, TBH I was waiting to see if they would compensate me to avoid writing this review but they deserve nothing else! thieves! Took money for a ride that never came and nobody ever rode in it!

We loved Top Limo Waterloo private services. The Limo were beautiful and clean. Everything was perfect to and from the airport. The drivers were punctual, courteous and professional. We will definitely use them again when visiting Canada.#Thank you Top LimoWaterloo, for accommodating us

I would strongly recommend Top Limo. I've known Top Limo for many years, and They have never let me or my clients down. He is always cheerful and willing to assist, no matter what time of day it is. Thank you so much for your excellent service!

For a quick trip to Niagara on the Lake, my sister and I selected Top Limo Waterloo service. They were fantastic to work with; professional, kind, and on time. I strongly recommend them and would use them again.