Dignity Transportation Inc

When we were looking for a transportation company that we could trust to transport our son who suffers from severe neurological problems, we we were referred to Dignity Transportation and, I must say, we are ecstatic at that referral. From my initial interaction with the friendly and accommodating office staff who scheduled the transportation appointments, to the punctual pickups by experienced and courteous drivers, it was an absolute pleasure! Even when I contacted them after hours, I received a response and I always receive a confirmation of pickup email the day before. When you have a loved one who is vulnerable due to disability, it is so important to find a company that can meet those needs. I now have complete confidence in Dignity Transportation to transport our son safely, expediently and, like their name, with dignity and respect. I highly recommend this company to other families out there who want efficiency combined with legitimate care.

I used them to get home after I had major abdominal surgery and they drove as slow as possible and they were careful to avoid the notoriously bad roads when possible because the bumps really hurt me.My home uses dignity as well and I recently got to go on a bus outing to see Christmas lights and the driver was very nice and knowledgeable about where there was the best lights in the biggest city… Toronto!If I could I would take dignity all the time instead of wheeltrans and beck taxis! The customer service is amazing at dignity and the drivers are always great and the vehicles are always clean!

Phenomenal in all terms of accessibility transportation. Very friendly behaviour. I would say they’re doing good job in the transportation industry.. highly recommended.

Probably the worst transportation company ever. I called to get a quote - three days later called to book and the price went up $30.00 each way. When I mentioned that the man asked me “how did I know it was him that gave the price, what was his name”. They are unable to confirm your transportation until 24 hours before. They couldn’t even find the booking to begin with. Terrible customer service! No compassion or empathy. You would think companies like this would be a bit kinder as they are dealing with people who have special needs. Very unfortunate!

Dignity… how about no dignity. I just saw one of their vehicles hit a parked car on the street and flee the scene. Haven’t used their services but the drivers have no morals. License plate ending in 152. Shame of this company!

Very expensive company which cannot understand simple instructions. I have used Emery Mobility and they charge $47.50 one way while Dignity charges $55.00 and that is only to travel 15 minutes! Dignity Mobility overcharges! Emery is professional, reliable and much cheaper then Dignity.My mothers nursing home uses this company and Dignity could not book the correct date for a very important function at the church. The function at the church occurs ONLY twice a year and Dignity booked the date for a month in advance. The seniors were looking forward to attending mass, and having lunch at the church but couldn't attend because Dignity Transportation booked the WRONG date!!! Is it that difficult to simply book the CORRECT date?This company is expensive and UNRELIABLE!!!! I will NEVER use this company if my mother needs wheel transportation but will use Emery Wheel transportation as they know how to document CORRECT dates and are much cheaper than Dignity Transportation!

It was such a pleasure working with Jodi & Jeff from Dignity Transportation. Jeff went above and beyond to make our Chartwell Willowgrove resident’s wish experience extra special with his generosity and professionalism. We look forward to working with you again in the future- The Chartwell Foundation

Use Uber's Accessible wheelchair vehicles. Same price as regular uber, thus much cheaper. Just go on the uber app and select WAV vehicle option