Walmart Supercentre

I was at this location June 30 2023 using the self checkouts around 9:55pm. There were two employees monitoring the self checkouts, and one of them (shorter female with long hair) came up and tried to sell us on the credit card promotion. After I politely declined, she proceeded to make conversation about my baby asking how old he is. I told her 5 weeks old. She then looked at my stomach and asked if I’m pregnant again? I was absolutely shocked and taken back by this and told her no I just gave birth. She proceeded to say “oh it must be bloat then, it will probably go down” and carried on about how I looked bloated? I’ve worked in customer service 10+ years and never once thought to comment on someone’s body. I am honestly appalled and disgusted by this employees comments. Commenting on people’s bodies is absolutely inappropriate and could be extremely harmful to someone who may be suffering with eating disorders or various other body disorders. I hope employees here are taught basic customer service and interpersonal skills moving forward.

I am reviewing theStaff only.I find pretty much what I need .Sometimes you can't find staff.But,I think the staff that you do deal with deserve praise for being very friendly and helpful.They are all very nice.5 stars just for that.

This is a very disrespectful walmart.At self check out with my husband and the scanner keeps throwing a code for a rep to scan in. I have called over for help 3 times while a group of 5 employees huddle and continue to ignore me.I finally decide to finish scanning at a different kiosk and left my 6 foot tall black husband to handle the issue. When a manager and employee goes to check through all of the bags he has. When I asked what is the issue they are giving excuses. So I asked do you need to check mine they said no its fine.Honestly this is ridiculous and I will not be coming back to this store. Either find better quality employees or fix your equipment.I am so annoyed and tired of how big box companies racially profile

This used to be our go-to Walmart but the management must have changed a LOT. Yesterday when we were there the store was incredibly dirty. There were gross rags left out to soak up who-knows-what on the floor (it was yellow and had chunks, I’m just saying). Nearly stepped in it because no signs were left out. Elderly and disabled people couldn’t get a scooter because non-disabled employees were using them to ride around the store. One obese girl was using it to stock shelves. She is not disabled. We had no choice but to use self-checkout because employees who were supposed to be at the tills were standing at the end of the aisles having a chat the entire time we were at the store (almost 2 hours). Between their laziness and the racist white customers yelling at them to “have their jihad meeting in their own time” (they had brown skin and were speaking another language) it was very stressful to try and make a purchase. Back of the store reeked of weed; source was a woman actively smoking. Shelves were disorganized and dirty. It was seriously worse than an episode of family guy. You don’t have to SMELL family guy. You’re not even saving money anymore, since their prices are higher than any other store in the region especially for groceries and staples. There are so many hard working people in St Catharines who are unable to find any kind of employment that the failure of management to remove these staff in a non-union environment offends me so much. What are these managers even doing?

This place has absolutely hit the bottom now. Came here with hopes it might be a quick visit, which is not possible when you only have 2 cashiers open out of the 6 cash registers. Enough with trying to force the customer to use the self checkouts. As for the cashiers they obviously need more training since they don't even know how to put a coupon in the system but like to make it look like they did. I don't suggest shopping here anytime soon.

Ordering grocery pick up is easy. And they usually get everything you need. But almost every time the cream is bad. Although the date is far away, it becomes lumpy in my coffee. Maybe they are leaving it out too long while picking out my groceries?

Well stocked and classier than the glendale location which is always ransacked and out of stock. Staff is better here too.

Date: July 11th, 2023Assistant Manager- Doug (Worst ever manager interaction and customer experience at supposedly best customer service store)If there was an option of 0 or negative star, I would have chosen that.This is my go to walmart, because this has most Indian stuff in my area. On July 11th, 2023 I went to this walmart twice. When I went in the morning they had misprinted tag on Google Buds Pro (it was supposed to be $259.99 but $2 was misprinted so only 59.99 was visible) this is a mistake from Walmart’s end because for a customer it just looked like 59.99 and I had my hopes up and planned to buy but late assistant manger (Doug) came and said that walmart doesn’t have this policy at all that if you find wrong tag you’ll get a compensation on the product. Said it was an honest mistake and can’t be compensated for that. For this time I agreed and went. Later at night when I came back to buy something else, I saw that not a complete tag was present under same product (Google Buds Pro) and it was priced at $65.98. I called the electronic associate to check and she said that not it’s $65.98 by looking at the tag and I planned to buy it again, but later when she took the product out (because all electronic products are in locker to which only electronic associate has the key to), she said that it’s 259.99. Twice in a day I found the same product wrongly marked. To this concern we again called Doug (assistant manager) and he refused to even listen to us. As soon as he came, both the electronic associate blamed us that somehow we changed the tag even though it was in a locker, said that put a complaint wherever I want and didn’t even listen our statement and walked away.Walmart is supposed to be an example of good customer service, but with this experience I’ll give walmart’s example of bad customer service, bad management and unethical behaviour. They kind of blamed us for fraud buy mentioning that we had to do something with wrong tags rather than accepting their mistake.If anyone from Walmart higher management is reading this, I want to escalate this issue.

I had an incredible experience at the Vision Center. Carolynn helped me resolve a vision issue with a very creative solution. She was exceptional and was as excited as I was over my vision improving substantially. Excellent service and a fantastic team member.

Ordering for Pick-up takes way too long every time. Seriously Ridiculous. You already select a pick up time and get a notification saying your order is ready. Online Only" or "in-stock in-store" When you arrive be ready to wait a half an hour minimum.Store is very well lit and clean. Staff are friendly. Free WiFi. Parking lot is huge. Clean washrooms. Produce meat and bakery items are fresh.Be careful at the entrances. Nothing against Wal-Mart. People on the crosswalk often do not look when crossing. Selfish people are consistently parked in front of the entrances too."