honey

I had an amazing experience shopping at Honey Hillcrest! The salesperson named Nicole was super helpful, friendly, and knowledgeable in providing fashion advice for me. She was so patient and I was able to try on and buy all the products I fell in love with. Not only does Honey have beautiful products, the customer service from all employees are always very positive. This is a high quality service store and I will always come back for more!!

GROSS GROSS GROSS. This place is filthy. When I walked in I noticed the floor was very dirty. Then as I browsed the clothing looking for a dress, there was black stuff all over my hands from touching the hangers. I had to wash my hands to get it off. The ladies never greeted me, never helped me. They only took items from my arms once I clearly couldn’t hold anymore. I ignored all of the red flags and decided to go into the dressing room to try some things on. OMG I wanted to vomit when I walked in. They have not cleaned this place in years, this is filth build up from years of neglect. I don’t know how the ladies working here think this is acceptable by any means. I am not sure why management hasn’t said anything either. How embarrassing. I didn’t even bother trying on my dresses as the wall and floor they were touching were disgusting. Serious neglect for cleaning. Same cleanliness level as a frat house. Additionally, noticed that the clothes that were on sale were broken! They are selling heavily worn and used clothing for discounted prices. JUST FILTHY.

I got a beautiful dress at this store, but I felt very disrespected while there. They told me a dress that was baggy on me looked good, they seemed to be more interested in the sale. The customer service seemed very superficial and I was quite uncomfortable being in the store, like I wasn't their ideal clientele so I didn't belong there.

the workers were very mean and their lack of respect for customers made me and my friends leave. also, their dresses were musty, there are better places in this mall to buy a dress.

I went into the store, and was greeted warmly by Luna. She was great with giving me advice on what to buy for a party. She gave her honest opinions, while still being respectful and kind. The manager was also very kind to me and offered advice as well. I recommend coming to this location, the staff is great!

Overpriced cheap quality clothing, and they only do refunds as store credits. I returned two items two weeks ago but the frontdesk girl only processed one of the items. I only realized it once I went home and checked the receipt. I called and the manager said that from the surveillance camera video I only returned one item! What a LIE! Now I am requesting to see the footage myself and who knows when I will get a reply...worst shopping experience ever!

The dresses sold here were of extremely low quality, one gown cost $150 that cracks open on the hem the same day i bought it. Couldn't use it for event at all. When bring it back they do not accept returns of low quality regular priced items, everything is final sale - which justifies that they are all of low quality. Wil never buy from Honey while Aritzia just next door.

Love this and Richmond Hill. My experience was made amazing by Della as she helped me find the blonde and brunette sweatshirts that I was looking for. Hillcrest mall really had the best customer service in Canada. Thank you Della and Honey staff.

Nice place nice people...but my daughter bought a dress not in her size and so she found one in another store. She paid for it and no dress. Paid for it in August and now it's Nov. We have tried several times to call and no one wants to answer and you can't leave a message because they haven't set up the voice messages. Poor customer service.