Real Canadian Superstore Innes Road

Agony! There was a barricade of broken carts inside the store entrance you had to fight through to get a cart, which broke half way through shopping (fully immovable). I had the worst time finding anything and their ultra long aisles were obnoxious... they likely want to keep you in the store longer. Aisle at the chasier was too small to move in and the cart return felt like it was miles away. Zero positive to report

I love this place. It's my goto grocery store. The best part is that they price match! Can get crazy busy on the weekends, so go early on those days.

One of the worst shopping experiences I've had! Out of respect for those shoppers who ACTUALLY only have the 8 to 12 items in their shopping carts I didn't use the express lane for the 15 to 20 items I had in mine. Didn't want to use the self check out as I'm concerned that this might potentially put someone out of work. Instead I lined up in the regular queue. There were only 2 people ahead of me so I didn't think it would be too long of a wait. WELL!!! I couldn't have been more wrong in that assumption. The woman at the front of the line who was being rung up flashed her phone for almost EVERY SINGLE ITEM being scanned. It's called PRICE MATCHING. She had a shopping basket so full it was almost to overflow. The cashier was soooo slow she was unable to finish cashing this woman out before having to get yet another agonizingly slow cashier to finish up for her. I was so relieved when this woman was all packed up and gone. Unfortunately, the woman ahead of me was doing the same PRICE MATCHING routine with the added BONUS of getting a tutorial by the cashier regarding the point system offered to her with her PC card. It took me 1/2 hour to shop and a whopping 20 minutes to pay for my groceries. Grocery stores who offer this kind of price matching system should reserve a cash out aisle specific to people who are planning on using it. Let's show those customers who simply want to pay for their purchases and get out some respect. Next time this happens, I'm leaving my shopping cart and it's contents in the cashier line and I'm leaving.

Prior to moving to this area we've always gone to Loblaws in our area and it was great. They always had great deals and interesting products. My main issue with this Superstore is that all the same products that I used to buy at Loblaws are at least a dollar (sometimes more) higher! And I don't know how they can justify this seeing that it is the same company.Unfortunately this is the closest grocery store to us and I have to keep going to it when we have urgent grocery needs but all other times I prefer to go to Farm Boy or Sobeys that are just a bit further.

This store is steadily going downhill. It used to be a fantastic place to shop. You could get a variety of products and fresh produce. But within the past year, year and a half, quality is not what it used to be. Many times, produce shelves and even packaged food shelves are half empty. What's left is aging food, a day or two from being spoiled. A lot of the time, what's being advertised in the flyer isn't ever in stock.A quick look at the ice cream aisle and half the ice cream has frost burn. You can't pay me to buy that.And the prices climb ever higher. You get less food options, less supply, lower quality food, and higher prices.And let's talk about the checkout line. Sometimes I'll walk into the store and I'll see the self-checkout and regular lines and they'll be winding around the front and even all the way to the entrance. And this isn't noon on a Saturday. It could be Thursday at 4pm. Monday at noon.There's like 10 checkout counters and at most there will be two people manning them. Self-checkout will have two or three lanes not working. And the line is so long.So I'll just leave the store because I only need 4-5 things but I don't have the patience to wait in line for 20 minutes.However. The staff at the store are incredible. Friendly and very helpful. They're stars. They're what make this store get by. Too bad they're getting screwed by Gary Weston and his billionaire ilk. Workers are getting paid low wages and overworked while the Westons milk Canadians for every dollar while shopping at their monopoly on grocery stores.

Great place to shop for proce matching. Although would be great if their shelves were better stocked. A lot of empty places where product should be. Always out of sale products

This location in particular has great staff. The Instances in which I dealt with Customer service they’ve been very helpful, and you’re always greeted with a smile. Great price matching, good quality produce, meat and fish.

Not at all what it used to be. Dirty and low stock. 1bin 5 staff actually use their personality while working. Store manager is a nice guy, but I believe he's burned out.

Bad location everything is over priced and the manager screams at people on the floor in front of customers. Very unprofessional and shows someone lacks emotional maturity to lead people without screaming like a banshee at someone making at best slightly above minimum wage and for a company that gauges prices to prioritize profits.

Great selection, lots of parking. Clean well stocked store. Fully staffed. Great hours for convenience. Price matching and rewards program.