Tillsonburg Glass & Mirror Limited

I had the glass in the front door of my business break and called Tillsonburg Glass. Within 5-10 minutes they were there to remove the broken glass and within an hour everything was as good as new. Thanks to their prompt service my business had zero down time! I am truly grateful for their amazing customer service!

The team at Tillsonburg glass are next level in their customer service! They deliver time and time again with great support! They are always on time and professional. We had an emergency occur during the coldest day of winter and within an hour of our call, they were on site and remedied our issue to ensure our team were warm and safe. Thank you to the John and Warren for all the care and hard work.Craig W. BucklesGeneral ManagerBobcat of Brantford

I brought in my damaged patio screen door, one of the rollers wheels would not adjust. I figured they would want to keep it for a few days to repair it as I just walked in.They told me to bring it back to the shop and the technician in the back explained to me what the problem was ,he proceeded to fix it. After about 15 minutes he repaired it and the girl at the desk told me don't worry about the cost it was a quick fix!!Wow now that is amazing service!I wouldn't hesitate to do busy with tillsonburg glass.

This has been the worst service that I have ever had. They installed a sliding door in August of last year and still trying to get issues resolved. Never contact me back. Say they are going to do something and they never do. All they are good at is sending out a bill and demand money. I will not be paying until the job is done right. It had been 8 months....unbelievable. I also talked to manager warren and he assured me that things would get fixed. That was like 5 months ago. No phone call. No nothing. Just a bill sent. Do not go to this place, you will regret it. I know I have.

Poor customer service. Scheduling a service call was a disaster. Waited several hours, service person never showed up for appointment or called. Called office and they canceled for the day due to scheduling issue.

I Have worked with Tillsonburg Glass numerous times. They’ve installed custom glass in our shower. New front doors and windows at my house. They have also helped us out with our commercial buildings. Our new front entrance turned out great!!! They are always responsive and fantastic to work with. Thanks for being a standup company.Robb

They installed a very expensive front door. And I can see outside at the bottom and my door squeaks so loud its horrible. They came looked at it greesed the hinges and left never came back I have called again still not fix. Wouldn't recommend this place at allThis is the door I still have never heard back from this place I don't recommend this place at all . Spoke many times to Ty. What a waste of time that was I even went into the store and Ty told me someone would come out and fix my door. I can see outside at the bottom my door is not even installed right

Brutal customer service lead by office tyrant Chantel who tried to justify dishonest employees and accounting errors. Steer clear and use a reputable contractor.

Helped in search for a straight handle for my patio door. With the offset handle the door loses 1.5 inch of opening. With it being a narrow 5 foot patio door. I don't understand why it was designed with an offset handle. The door came new from Royal Glass last year. They said for $500 they could get a straight handle. The patio door cost $800 so of course-no deal. At least TGM tried to search. So. A+ for service.