Ambassador Dearie Hvac

I called Ambassador when my air handler fan stopped working. Mine was a retired model and parts were not available from the manufacturer. They tried with another brand that fit but it still wasn't functioning properly so I decided to purchase a new one. Their pricing was competitive. and the installers were very professional. They cleaned up when the job was done. I love my new air handler!

We were told that the problem with our AC was the sensor. We told the technician that our thermostat setting also kept changing by itself (set to 23 and then after few minutes would be 29) he said the problem was the sensor inside thr AC unit and that our thermostat is fine. So after a week or so of following up, we were told that they cannot do anything as the sensor part was still on back order. Following week they told us the technician who would do it was on vacation. And now that we became frustrated as it was 31C inside our home, we were informed that it was not the sensor that was broken, basically we were waiting for a back order part that was not even needed. They did not explain more on what was actually wrong and said they will check and do another service as the 1st one might be wrong. So I guess another service charge and waiting?Update: technician came and diagnosed again and fixed it. Our house never became cold (reached set temp) despite having our aC run thr whole day. And no aC stopped working all together.

We hired Ambassador Dearie for a vent cleaning in an older home. The two fellows that came were prompt and efficient without being hurried. I expected a vacuum only, did not realize they would also clean around the outlets.One of them noticed the dryer vent looked like it needed attention and we added a cleaning to that which ended up being a second-storey, early-stage bird's next removal. We've now repaired that vent, too, to prevent future incursions.

New build home.Furnace installed for the builder by ambassador dearie.After I got possession of the home ambassador dearie helped me to register my new furnace with the manufacturer to extend the manufacturer warranty to 10 years.Had a small hiccup with the registration and the owner Robert helped solve the problem in a timely manner.Very professional and really cares about his customers, including the customers who have a bought a new home that comes with their furnace preinstalled.Great company. If you have any problems give them a call and they will help you out.

Booked AC repair 10 days ago. They sent me million reminder emails to confirm the appointment. I waited for the entire day and no body show up or even called me to explain. Called them at 3PM asking if they were still coming and got a YES. But NO ONE came after all. I will give ZERO if I could.

not this company, this company will say hey my supervisor is going call you back, but he never called. the compressor of my air conditioning is totally broken after 2 years of using. i bought my house with richcraft and the air conditioning was installed by this company. do not ever have business with this one, no no no

They installed my ecobee in a condo which meant they had to run all new wires. Very professional, great service.

We have used Ambassador Hvac a few times over the years when we get basement floods. They have always been extremely quick to respond, efficient, and honest! We have had furnace installations and repairs done, and can not say enough good things about them!! 5+ stars

I reported an issue on my furnace, they came and troubleshoot the issue (the main switch was off, the visit took 2 minutes), no intervention was necessary. I wrongly trusted them and gave them by phone my credit card, and supplementary then the agreed Travel and Labour to Troubleshoot customer reported issue" fee they overcharged me 35 CAD + taxes for "Minor correction/adjustment under 15 mins" even no other works then troubleshooting was performed. Do not trust them and give your credit card as this is not a fair company! This review is not about the value of "the standard rates after hours" as is the standard response of the owner

I have had several issues with my AC unit in my townhouse and these guys have been perfect in resolving them. The first time I contacted them it was for my AC not turning on or working properly. The technician who came inspected it and told me that I am missing some cylinders. Upon further investigation, he told me that I only needed to purchase fewer than expected so I appreciate his honesty. The second time was also for a similar problem and the technician showed me that the air filters were dirty and needed to be cleaned. He then showed me where they were located in the ceiling in case I needed to clean them myself. Kudos to them and will be contacting again if I ever run into any issues.