Easy Up Structures Brantford

Dealing with Easy Up has been a huge headache!! Purchased a model in May 2022, with a delivery of July. Delivery date kept getting delayed. They kept saying how they had no idea what was shipped from Estonia. Only once they opened the crates would they know exactly who’s order it was. After months of waiting Dina offered a refund. But the catch was they needed to resale the model first. That was in the Fall of 2022. Since, she doesn’t reply to any emails. I have no idea if they resold it. I don’t trust her. Filed a complaint with the Better Business Bureau, she’s ignoring them too. Way to run a business!!Update…So the headache continues…. After ignoring the Better Business Bureau, I escalated my complaint with the Ministry of Public and Business Service Delivery. I sent Dina an email to advise her I was going this route (it was a requirement) and a few days later she replies saying she never heard from the BBB (don’t believe that whatsoever) and that they sold our model that morning (yeah I’m not that stupid) and that a refund would be issued with 2 days. 10 days later… STILL NO REFUND. I called her last Friday, she said she would do it right away… still nothing!! BUYER BEWARE. DO NOT DEAL WITH THIS BUSINESS.

Easy Up sells EZ Log Structures products. EZ Log if out of Poland and the company scammed me. They ask for large international wires to do business with people. Do not send them money. Do not trust this company.

Amazing custom made log structures.

*WARNING*This so called Professional/Trusting Company is false. They are crooked, liars, and corrupt. Be very careful when dealing with them. They will twist your words and deflect their incapability of providing a service.Long dreadful story short. We were promised a building for October yet it never arrived and wasn’t in our hands until 8 months later. They charged us $2000 for an “Engineering Template” that was never done. Blamed us for their poor communication/reliability of their Third Party Engineer. You’d think a reliable business would have everything in order and not expect a customer to chase them around. Considering the amount we paid for the building & services..We have filed a report with the Better Business Bureau & spoke with lawyers in regards to this horrendous situation that nobody should have to experience.Sadly we aren’t the only people who have experienced this.Quality of service - ZEROReliability - ZEROProfessionalism - ZERO*Wish I could give ZERO ⭐️*

I purchased a shed and had it installed. Very happy with the end product, and Dina was very helpful. I did have an issue with the installer and some accidental property damage which was frustrating, but accidents do happen and Dina did address it so I am updating my review to reflect that.