Play It Again Sports

Good for quick shopping visits however, most of the stuff is Chinese and I’m not against it but they didn’t last even a day both of my purchases. In fact, it was disappointing amongst my peers & cohorts that my cleats came apart on the first day of wearing them! I’d suggest choose wisely to avoid going back & forth even though they have a 7-day exchange/refund window. Time is money after all.

Traded in my old skates and got a brand new pair for a decent price. Staff were very helpful and polite.

Great spot for exchanging hockey and ski equipment. Always plenty of helpful staff. Good skate sharpening.

Recently bought a pair of goalie glove and blocker from here. Used but in excellent condition, was looking for a while on Facebook marketplace but this store had exactly what I needed. The manager was really polite and outgoing and helped me find what I was looking for. Def recommend if you’re looking for stuff you can’t find elsewhere, you might find it here. Overall, a wonderful experience !

The young man who helped me get all my hockey gear went above and beyond, very grateful for the help! Got almost everything I needed in record timing and for a great price

Sold me skates to them with no issues. Treated me with respect. Lots good sporting goods and lots options.

Play It Again SportsA Review by Hassan HawashWe’re in for a pair of Skates“Oh, you need a pair of skates,” confirmed the store manager. “I’ll have you speak with Ryan.”So, it was on that Wednesday, December 15th evening, this young very articulate personable 24 year old university student led us down the aisles of his proverbial wheelhouse of this Play It Again where he earns his keep. We had brought in some used outgrown hockey equipment in exchange for cash with the intention of putting the dosh towards some ‘play it again’ skates. After earnestly looking high and low a 4.5 CCMs the search yielded no results. “No,” my son made very clear, “my foot is too wide for Bauers.” That turn of events led us to Ryan. He too could not source a pair of CCMs and conceded that Bauers are generally suited for a narrower fit than a CCM.It was at this point that we were treated to a veritable product presentation on the various CCM skate lines. To say Ryan is well versed in skates and hockey equipment would be an understatement. Time and time again his experience and knowledge, from his three years of gainful employment at this sports emporium, came to light. He truly is an adept customer sales representative as indicated by his breadth of expression and incredible depth of vocabulary he can draw from his hockey product lexicon convincing us all the while he knew what he was talking about as he waxed lyrical about both the strengths and limitations of a given product.Showing just how adept he was in terms of discerning contrasts between skates, Ryan had the wherewithal language wise to clarify for us the differences between an entry level skate versus middle of the road and high performance ranges and what modal would best suit according to one’s level of frequency on the ice.Ryan’s ability to distinguish between two lines of from the same brand demonstrated a mastery of oral skills we rarely see from someone so young. For example, he deftly summed up the contrast between Bauer Vapours slimmer shoulder pads as being geared for going around rivals while Bauer Supremes are mean for going through opponents.To sum up, no matter the product Ryan’s descriptive discourse left us very impressed. I have no doubt you will be too.

I love shopping at this store because the staff are friendly, honest, and upfront. I have exchanged many of my children's skates here over the years, and I was so pleased with their service, quality and prices, that I recently purchased new skates for myself here. I have also purchased other sporting items here, including a punching bag for my husband. Friendly and helpful staff.

Great place, have outfitted my kids with both new and used hockey gear (one is a goalie). They are always very helpful and stand behind the products. This is also the only place in Kitchener that we get our skates sharpened. Highly recommend, and it has lots of Kitchener Jr. Rangers gear.

Purchased new Men’s shoulder pads in early July, used for the first time in a contact situation and the cup snaps in half. To my disappointment the Supervisor at the store informed there was nothing he could do as is their policy after 30 days. He told me that he “doesn’t make them and their defect shouldn’t be there problem”. I found his tone demeaning and unnecessary - I’m quite aware that Play it Again doesn’t manufacture shoulder pads. He went further to tell me that broken shoulder pads are no different than a broken stick…again demeaning and making it seem like young players regularly break their shoulder pads in contact drills. As a solution he suggested I simply purchase a used pair for the time being - once again demeaning and not valuing the money already spent. I try to support smaller local businesses but this Play it Again has lost my support. I miss when businesses felt an obligation to stand behind the products they put on their shelves.