Access Storage - Ottawa St. Laurent

Nate was very helpful in extending my reservation.Always nice people to deal withThank you.

Great storage facility great staff friendly and always willing to work with you no matter what ypur storage needs I've had an extremely positive experience here in hope you you do as well

Terrible customer service they raise your rates on you every 3 to 6 months, they lock you out of your locker by mistake, they cancel your access to the gate. Responses from the owner are so arbitrary and don't deny any allegations of rates being raised every 3 to 6 months. There are many other storage facilities that don't take advantage of their clients and have more respect for them. I suggest looking elsewhere.

I've used access storage for years with my moving business and they have always provided amazing customer service with great prices and clean and secure storages. They always put customers first!

I liked the place, it was pretty simple and cheap. I enjoyed the direct drive to my storage… until my unit got broken into. I still don’t know what happened but I immediately took my business elsewhere.The fact that there were no cameras where my unit is made it so that no one could do anything because there was no “proof”. If you store there, I would suggest not storing things of value.

Lori saved my arse after the original place I was set up to park my trailer at cancelled last minute. She did it literally within the last half hour before she closed her office and was patient with me. good staff, the only issue holding it from a 5 star is the pricing.

I would like to praise the manager at Access Storage, Giovanna. This is my first experience with using storage units. From the first time I met Giovanna, she was very welcoming and absolutely patient with my never ending questions. She walked with me to check each unit so I feel comfortable which size I need to rent. When I showed interest in booking a unit, there were no availabilities. Giovanna promised me to call immediately once there is an availability and she did exactly that. I am very grateful for all the support and kindness she gave me. Thank you Access Storage for employing a high quality individual who really is the best representation to your business.Sincerely,Nour

Good Place to deal with and store my Trailer Nice to pick it up the same way I dropped it off. See you in the FAll

I had one of the worst experience my whole life with this company. Specially the manager of this location. I called them like probably 10 times with the worst customer service ever. The manager was screaming on me She have no idea about management and how to respect customers if they have an issue I will let everybody know about this location I’m not gonna do any business with this company anymore.

Looks to me very easy, but also very secured way to use the facility.The ability to park the Cargo Van just by the storage unit, significantly makes it efficient to quickly load/unload stuff.The explanation got from the office were simple and clear. Overall, fantastic experience,