North Shore Ski & Board

Brilliant service. I came in for an adjustment on boots NOT bought from them. Dillon was first class - quick, knowledgeable, precise and easy to deal with. He tweaked a pinch point on the top of my foot. Very little wait time and price was well below what I expected to pay. Any issues I'm told to swing back in, no charge & they'll get it right for me. Very impressed. Thanks guys.

Amazing ski shop, 100% recommend for all your needs. I came for boot adjustments after bailing on a day of skiing due to calf pain. James provided exceptional service, patiently listened to all of my concerns and spent a lot of time ensuring my boots were expertly fitted. They feel amazing and I am able to hit the slopes for the remainder of the day. And after all that I was only charged $20!

The very best place in the lower mainland to outfit the whole family for skiing, boarding and even summer sports like kite boarding. Huge store, great clothing, accessories and knowledgeable friendly staff. Great kids program too for kids that grow out of ski gear every year, used gear and you get credit back for returning your used boots and skis etc. Check it out.

Always a great experience. Most knowledgeable ski boot fitters in town. They’ve spent a lot of time with me finding the perfect boot, and customizing the fit with boot work. They’ve also previously helped me out in a pinch with rivet replacement and repair work on multiple occasions. I’ll only be shopping here for ski gear from now on

I bought new touring boots here, and worked with Simon. He was so great! Took a ton of time with me. Really listened to what I needed and went above and beyond! Highly recommend

Amazing service at North Shore Ski and Board. Possibly the best ski store around (worldwide - big claim but true). I have travelled far and wide and always come back to NSSB.Bought an amazing setup of Elan 106 Ripstick Black Edition 180cm with Aramada Strive 14 binding (in sand colour). Bought online and was in Vancouver from the Island. Brett and the team turned around the install of the bindings in 25min to accommodate my travel back to the Island. Amazing.Thx for having the best ski shop and best service anywhere.

An amazing experience! Late season, we hoped to get used kids ski boots. The service and knowledge of equipment was beyond what I've ever seen. We got what we needed, with adjustments an no extra cost, advice on future equipment etc. We left with smiles at the friendliness of the staff and the ease of the purchase. Thanks!

I recently visited North Shore Ski & Board to purchase new ski gear and I had an exceptional experience! I was lucky enough to have Simon help me with my fitting and he was absolutely fantastic. His knowledge of the products and attention to detail was impressive and he worked tirelessly to ensure that I found the perfect fit. Believe me, just trust him although you may think there is absolutely no way the size he is offering the right one for you!The entire team at North Shore Ski & Board was welcoming and made me feel comfortable throughout the whole process. They are experts at finding the right gear for each individual and I was impressed by their level of professionalism and expertise.I can confidently say that my skiing experience has been taken to a whole new level thanks to Simon!I would highly recommend this store to anyone looking for a quality product and exceptional customer service. Thank you, Simon, and the entire team at North Shore Ski & Board!

I couldn't recommend North Shore Ski & Board more for all your mountain needs! I was thoroughly impressed with the service Jordan, Heather & Kayla provided to me while purchasing my new snowboard. They offered individualized, friendly service, anticipating my needs and going out of their way to find me a suitable board, both in style and price. I live far away from the store, and each of these associates took the time to remember me & my requests, call me on the phone to check in, and create a smooth/seamless experience. I felt like everyone was working hard to please me as the customer, and their knowledge base on mountain equipment is second to none. I will be going back for any further supplies without hesitation! Kudos to the NSKB team. 10/10 recommend.

Best customer service ever! I’ve got weird legs which makes finding good ski boots impossible; I wasn’t sure I was ever going to be able to go skiing again. Simon and the North Shore Ski and Board team went above and beyond to craft an extremely unique pair of custom ski boots. Would highly recommend this place. Just finished my first day back skiing with my new boots and it was AMAZING. Thanks Simon!