TROMAX
92 Reviews
- Wednesday7 AM–7 PM
- Thursday7 AM–7 PM
- Friday7 AM–7 PM
- Saturday7 AM–7 PM
- Sunday7 AM–7 PM
- Monday7 AM–7 PM
- Tuesday7 AM–7 PM
About the Business
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Contacts
Call Us
+15146855198
4684 Sources Blvd, Dollard-Des Ormeaux, Quebec H8Y 3C4
Hours
- Wednesday7 AM–7 PM
- Thursday7 AM–7 PM
- Friday7 AM–7 PM
- Saturday7 AM–7 PM
- Sunday7 AM–7 PM
- Monday7 AM–7 PM
- Tuesday7 AM–7 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair-accessible washroom
- Lunch
- Dinner
- Good for kids
- Washroom
- Casual
- Groups
- Coffee
- Breakfast
- Late-night food
Recommended Reviews
Abdel A
12.10.2023
TROMAX
Very bad customer service. Not responsive nor professional. Very poor social skills and do not know how to respectfully address their clients. Snow sign posts left on property damaged from their snow removal trucks. Constantly giving you false promises when you call to get fixed or removed. Companies like this should not be in business in the service industry. They have one of the worst review ratings and they dont even bother working on improvements. Bad management.
jack loeb
04.10.2023
TROMAX
This is the first and last time I use this company , every time there’s a snow storm they never come on time they come the next day late afternoon ! I have until now done it myself with my wife . I’m really not one to complain but wow . When I called this morning I don’t want to say her name but she insulted me told me I’m not patient?? Are you kidding me and called me a liar ? Anyway last time !Today huge snow storm and it’s 1:35 pm and still not here , can’t leave my house can’t do nothing stuck because of them ! No problem taking my money !
Melody Mitchell
23.09.2023
TROMAX
Again with every snowstorm, no one shows up. We have called multiple times. As you can see all of our neighbors using a different company have had their snow cleared early....we can't even get our cars our of the driveway because of the big snowbank in front. Had to lift my dogs over the snowbank so that they could go for a walk. Unbelievable!!!
Nima Khanmohammadi
17.09.2023
TROMAX
It's Dec 24 and although its just the second snow of the year Tromax has managed to miss both of snow removal and I had to do it with this small electric machine on the photos. No one picks up the phone and even when you submit a report that the snow was not removed at my address in their system still no one shows upThe only thing that works perfect at Tromax is their renewal email and payments.We literally pay for nothing. If this happens one more time this year I will dispute my money and will complain to Office de la protection du consommateur. I suggest others do the same!
Caroline Khawam
13.09.2023
TROMAX
Unlike their tractors, their service really blows! If you are looking for a snow removal company that regularly forgets your street & hangs up the phone on you when you call, this is the company for you! For those of you who enjoy throwing your money away, definitely choose Tromax! Guaranteed to be seriously disappointed.
Taylor Fissel
03.09.2023
TROMAX
Horrible experience for snow removal. Never came on time, always had to call and complain and even then it was always 9-10pm at night after a huge snowfall. Our entire street will be going elsewhere next season!! Never again.
Jeffrey Lindell
29.08.2023
TROMAX
I wish I could rate Tromax with a 0 star rating. It does not make sense that when 20+ cm fall they come once Friday morning at 5am and then have not seen them again in 24+ hours. In a storm they should pass 2-3 times. Otherwise what are we paying for?This is a regular occurrence at Tromax, not a 1-off. They are great when 5-10cm fall, but after that they get overwhelmed and cannot deliver on the service we pay for. This will be my last winter with them and I suggest nobody else ever use them.Additionally, customer service is very rude and offers no explanation as to why there was no cleaning done. It appears they are very disorganized and unable to handle a normal Montreal snow storm.
Guitarist006
24.07.2023
TROMAX
This company does not deserve to be in business. Stay away from this company. Better off shoveling your own driveway then pay them money. They show up when they want. Receptionist hangs up on people. Very disrespectful. They don't seem to value their business.
Rupinder P
24.07.2023
TROMAX
Been calling them for 2 days to send someone to remove the snow from the driveway; Been getting the run around, staff keeps saying that the snowplow will come in 1h and no one comes. That the dispatch has been sent. Talked to 3 different staff members (Candice, Sheila and Tiffany).Its been 48HOURS THAT I HAVE BEEN CALLING AND THERE IS ALMOST A METER OF SNOW NOW. NO ONE IS COMING TO REMOVE IT. I will be canceling my services with these degenerates and I will be demanding a refund. I had to clean it up myself so I can remove my car from the garage. Like why would I contract Tromax if no one is going to come and that I got to do it myself. They are taking your money and not doing any work.Other snow-removes might be a bit more expensive, but at least you will get what you paid for!
michelle xie
19.07.2023
TROMAX
I have been waiting for my snow removal ticket or marker for almost 3 weeks and it’s not been done still !! So disappointed! And the only response I get is you are on the waiting list ! Update it’s been a month they still did not come to put the marker or the ticket yet and for last 2 days it’s been big snow and call them and say will come but never come and been 3rd day still not show up and call many times and finally answer the phone but ask me not to call …. What a funny and rude company!!New update, Very Terrible Company,not reliable , never show up when you need them , you need to shovel a way out and in by yourself!! Unfortunately, I need to call another company to come and do my snow removal properly!
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Map
4684 Sources Blvd, Dollard-Des Ormeaux, Quebec H8Y 3C4
TROMAX