Baskin-Robbins
218 Reviews
$$
- Wednesday11 am–10 pm
- Thursday11 am–10 pm
- Friday11 am–10:30 pm
- Saturday11 am–10:30 pm
- Sunday11 am–10 pm
- Monday11 am–10 pm
- Tuesday11 am–10 pm
About the Business
Baskin-Robbins | Flavors for everyone, every day, for every occasion. Seize the Yay and order online today.
Contacts
Website
Call Us
+19054698878
1500 Upper Middle Rd W #11a, Oakville, ON L6M 3G3
Hours
- Wednesday11 am–10 pm
- Thursday11 am–10 pm
- Friday11 am–10:30 pm
- Saturday11 am–10:30 pm
- Sunday11 am–10 pm
- Monday11 am–10 pm
- Tuesday11 am–10 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Identifies as women-owned
- Same-day delivery
- Takeout
- No-contact delivery
Recommended Reviews
Atreya Basu
22.09.2023
Baskin-Robbins
I love Baskin Robbins. The kids working at this place are friendly and am happy to get my ice cream fix from here.
Adeel Ahmed
19.09.2023
Baskin-Robbins
Great service. Love coming here and i am always welcomed with a smile and a great attitude.
Manish Khurana
12.09.2023
Baskin-Robbins
The girl who works there is super helpful, kind and cute plus she gives the super recommendations. Totally loved going there , this place is already added to my every week hanging out place
Elizabeth Gonsalves
01.09.2023
Baskin-Robbins
Used to order from here all the time for every occasion. Ordered an ice cream cake 24 hours in advance last weekend for my son's bday without any issue. Tried to order 2 basic ones for this weekend for my twins bday 46 hours in advance this time and were told it has to be 48 hours. Have never had that requirement before after many cakes purchased. Were told we can come in and get what's in stock that day, which they already know what it is. Asked if they could reserve 2 of them since they already have them in stock and were told no. Went to Dairy Queen and reserved our cake there instead who had no issues accommodating our simple reservation. Don't need them making up ridiculous rules out of nowhere.
Mir Kamran
24.08.2023
Baskin-Robbins
We usually really like the icecream served at Baskin-Robbins but a recent visit made me write this low rated review. I bought two kids scoop icecream which were 3.99 per scoop, and I asked for hot chocolate fudge on top. They literally just drizzled the hot fudge on top in the most miniscule amount, and charged $2.50 per scoop, which was crazy.
Jay leon
11.08.2023
Baskin-Robbins
I have to start by saying we love BR and we go to the one closer to my home very often. However, the experience here was very unexpected.All of my 5 family members bought ice cream here then I ordered mango, which I always order. This time dispute it was a brand you tub the flavour was bad, just tasted wrong like sour milk, i immediately turned around and said “something wrong with this, the flavour is wrong” and they simply could have just replaced it, but the employee was clear, “we don’t replace it if you don’t like it”, i said “I usually like it but this taste wrong”. Unfortunately we don’t offer refund or replacement. Then I ordered and paid for a different flavour. The problem is that she is not a decision maker and she claim that BR policy is they won’t replace bad product. Which i don’t believe can be good for any business.
BHAVI SONKUSARE
28.07.2023
Baskin-Robbins
I reached this place at almost 5 mins before closing. I thought the staff would be angry at me but this girl Masha, she provided me an Excellent Customer service. Not only she welcomed me but also help me with the flavours of ice-cream. I really appreciated her patience and the service provided by her.Would definitely visit the store again.
Atif Qayyum
22.07.2023
Baskin-Robbins
The manager needs to be on the floor when the staff of teenagers are serving customers. Everytime I go I have to remind them I am paying for regular scoop NOT a kids scoop. They are always in a hurry and never follow scoop size as per the menu, but charge the full price. It's like they can just scoop whatever ball size much they want and..... sir
Kevin J Smith (DU Smithy)
21.07.2023
Baskin-Robbins
There were multiple staff members in the store but only one of them was helping customers while there was a line up outside that kept getting longer and longer. When I arrived the line was about a dozen people but had more than doubled that by the time I left. This type of service is unacceptable when people come to your store and one employee has made talking on the phone a priority over the line up at the store is not doing a good job! Whether on phone with customers or friends it doesn't matter because when people are in your store they take priority.The ice cream is so good but bad customer service sours it a little more each time you experience it.
Steven Livingstone
21.07.2023
Baskin-Robbins
Good ice cream, friendly service, terrible place to eat. There’s no seating inside nor outside. The plaza is awful, just a gross, hot, glary giant car park with not trees or or a seat in sight.
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Map
1500 Upper Middle Rd W #11a, Oakville, ON L6M 3G3
Baskin-Robbins