Marshalls & HomeSense

I recently had a highly unpleasant shopping experience at Marshalls that left me frustrated and disappointed. While I was at the check out with my mom, the behaviour of one particular sales associate tarnished my perception of the store.The sales associate who seemed to radiate an unwarranted amount of rudeness and attitude. Her demeanor was cold and uninviting from the start, which instantly put me on edge. I attempted to brush off her dismissive tone, assuming she might have been having a bad day, but unfortunately, her behavior only worsened as the encounter progressed.While paying for my items at the cash, I found myself torn between two water bottles that I was considering purchasing. In order to make a final decision, I decided to walk away from the checkout momentarily to compare the bottles side by side. However, to my utter disbelief, the same sales associate called security on my mom and I, assuming that we were attempting to steal something. How embarrassing!“She” thought I didn’t hear her accusatory tone while talking to the security guard. Her baseless suspicion directed towards me were deeply insulting and uncalled for. The sales associate's lack of professionalism and empathy were evident throughout the entire interaction.While I understand the importance of security measures and preventing theft, there should be a balance between vigilance and respect for customers. The assumption of guilt without any evidence or reasonable suspicion is a severe violation of customer trust. Marshalls should be more cautious in their hiring process and ensure that their employees possess the necessary qualities to provide a welcoming and inclusive environment for all shoppers.In an era where inclusivity and customer satisfaction are prioritized by many businesses, it is disheartening to encounter such a negative experience at Marshalls. As a customer who values diversity and equality, I believe it is essential for Marshalls to take more proactive measures to address incidents like this, ensuring that their staff receives proper training to provide a respectful and inclusive environment for all customers.I hope that my feedback prompts Marshalls to reevaluate their hiring and training practices, so that future customers do not have to endure the same mistreatment I experienced.

MarshallsMarshall is considered one of the largest clothing stores in Toronto. It has many sections that allow you the freedom to shop and many choices that you are looking for. If you use the elevator, you press on the third floor to find a section for household appliances and everything your home needs, and then you divide one of the largest sections in the store, which is a section Clothes will limit clothes for women, children and travelers, as well as their own shoes and different prices, and there are some discounts on some products, and there is also a section for cosmetics and children’s toys. The place lacks the availability of free internet

It’s their flag shop store DT TorontoThe store is huge. It’s very well designed. They have a huge selection of products from cloths, shoes, home décor.. The prices are very good and the stuff is helpfulDef worth visiting often because their inventory keep changing every week.

By far this is my favourite Marshalls in Toronto. It is a large store which makes it easy to search for an item. Plus they have a good variety of sections, from clothes to home items to cosmetics. Another bonus is the large number of cashiers. Although the store can get busy and the line up can look intimidating, the stuff always clears it up in record time. I noticed that multiple times and never waited more then 3 min to pay for my items. Another bonus is the store level of cleanliness.

A 5 star for giving me the most organized Marshalls and decently huge space to shop!They have everything ranging from women to men’s clothing , shoes, jackets, creams, conditioners, bags and even children clothes and shoes.The staff here is very sweet and helpful !!They also at times have a good clearance to different home decor items like wall paintings and wall clocks.I bought pair of under armour running shoes for 59$ and a huge wall clock for 30$ plus the taxes made it upto 110$!!Shoe brands available- crocs, new balance , under armour, adidas, Nike and a lot of winter Pajar shoes are there!!! I love the shoes I bought !For skin they have sale on Clinique, esee, and most of the Sephora brands!!You must visit this store if in downtown to explore what you love I’m sure you’ll end up buying something.Plus this is elevator accessible , has parking and has the most unique electronic items like instant pot and kitchen pans.

Decent selection and prices. However everytime I come to this location a security guard is standing at the front entrace with his arms crossed like a bouncer at the top of the escalator. Highly unprofessional way to greet customers.

Store manager Catarina is professional and knowledgeable. Store run very well.. items stocked and helpful staff everywhere. 5/5!

I just love this Marshalls & HomeSense store location, always organized, clean, easy to find what you looking for, I would absolutely recommend this store for a visit, also check out the candles section it is fabulous.

Very nice location. I prefer visiting Marshalls as opposed to the winners down the street.Marshalls is less crowded and seems to have a larger selection in everything.I'm especially a huge fan of their art supplies. The art supplies are tucked in a corner (easy to miss) but they have a good size selection of paints, canvases, sketchbooks etc.

I visit this store often because its close to my home and conveniently located. after COVIT I don't see they have that much collection like other store but I still like go visit and occasionally get something I want to buy. Today's visit was good as well in terms of what we wanted and got. The cash line was smoothly running but the casher was not friendly neither he said Hi or buy and he even didn't ask me if I have loyalty card or not. He didn't tell me to insert/tab the card just kept quite and I thought he is still scanning. later he just showed me the display how much I have to pay. The Manager or supervisor was busy but when I was returning the cart he took it from me which was nice. The good part is the store is always neat and clean.