Canadian Care Heating & Cooling

I should have known I was in trouble when Sam the Technician asked for the user manual for the Daikin AC unit upon arrival. and asked about the the filters last cleaning date.The service call was apparently not to FIX any issue with the system. I read the fault code to Sam as the Daikin code indicated that it required coolant.Sam the technician charged $188 to verify that the system was in fact - low on coolant" - but didn't bother to repair the issue and did not have the supplies

Canadian care team installed a furnace and ac is the best unitsWe are very happy about installation and customer service and techniciansThey are very knowledgeable technician, we are recommended you to over friends and familyThanks you

When in need of HVAC services call these guys! Our furnace stopped working with no warning, while temperatures are below zero. We called Canadian Care and they had the best guy on the job out to us within 12 hours. Turns out our thermostat wiring needed to be replaced and they were able to get it done at a great price!Big thank you to the team at Canadian Care Heating & Cooling

Our experience was disappointing as we were told we could get a quote on what work needed to be done for $129. and we mentioned our heat pump wasn't working. Upon arrival, we were told that checking the heat pump would be an extra $179. so we felt mislead, though that may have just been a miscommunication. The technician the company sent recommended we replace both our furnace and heat pump and quoted us $16,000. We got a second opinion and were told our heat pump alone required replacement at a cost of $6,000. so we went with the competitor.

Canadian Care came to help out my parents and set them up with a new efficient furnace. They were professional and responsive to the needs that arose with changing out an older furnace and ensured that all the work was completed to their satisfaction. They are great company providing quality and good value.

We lost heating in our house and called canadian care late at night. They got someone sent to us first thing in the morning on a Saturday for a repair. The tech figured out the problem and got our heat working until he could return later that afternoon to fix our wiring. We were extremely happy with the professionalism and knowledge from the team. Thank you so much!

Excellent! Very knowledgeable and professional, with great customer service. Fast responses and very accommodating. Highly recommend!!

Very unprofessional company, did not show up on multiple occasions. I had to call them after our scheduled time and they told me everytime that they will no longer be able to arrive at the scheduled day and time and that we will need to reschedule. Multiple people took time off work to ensure they could have access to the house and basement suites. They had a different excuse everytime they were unable to make they're promised schedule day and time. Even after confirming the day prior they would still not show up. Very bad communication on their part. I would not recommend this company. They're are multiple companies that do the same work for a similar or cheaper price.

So just as the weather became frigid cold, our old gas fireplace broke and needed replacement parts. Sam communicated when he would arrive, what needed fixing, when spare parts arrived and what work he'd do for us. He completed the job by visiting twice within 2 weeks. The $1850 plus charge in new parts and installation cost more than we expected. However, Sam's work was done safely, efficiently, skillfully and without too much fuss but you'll have to endure lots of upselling during the job. Upselling for a digital thermostat or extras - no thanks. Sam is friendly and professional, but the upselling is relentless.

We have used Canadian Care for about 5 years and over that time we have moved and needed to their services at both our former residence and new one. Sam is the technician that first served us and we always ask for him. He's the BEST! Last year when he came to review our furnace and hot water tank he soon realized that they needed to be replaced. Sam made a recommendation for a tankless water heater and an energy efficient furnace. We couldn't be happier with his recommendations.Last week we had Sam come back for our annual furnace inspection. We also had 2 gas fireplaces that were installed a number of years ago that haven't worked since we moved in. Sam cleaned them all up and got them both fired up and working perfectly in less than 30 minutes!! He's amazing! A BIG thank you to Sam and Canadian Care for the great service!