Kanata Ford

Purchased this 2022 F-150 FXR truck 2 weeks ago, and I LOVE it. Amazing truck!Had a great experience dealing with Kanata Ford.My sales rep Chris Sellathurai was great, took lots of time showing me everything about the truck.He had the truck exactly how I wanted it and completely spotless and ready right on time.I had a couple more questions after getting the truck home and he was very helpful with them. I've dealt with the service department there before and they are also very good, I will be getting all my service work for this truck done by Kanata FordHighly recommend these guys

Walked in to be met at the door by friendly professional staff. Told them what I was looking for and they directed me to Chris Sellathurai. He was just as friendly, and knowledgeable about the vehicle I was looking at. The only Ranger on the lot, was the one in the showroom, so Chris, being the stand up guy he is, borrowed a staff members to allow me a test drive. He gave me some numbers to look over and at no point did I feel pressured to accept them.Once I decided to go ahead with the purchase, nothing at all changed, he reanimated the same friendly professional. Even stopping in several days later, he made sure everything was good with the truck, remembered me and the small issue I had. I’d gladly recommend him to anyone considering purchasing here.

We recently purchased the new Maverick at Kanata Ford and had a wonderful experience! The staff was welcoming and professional throughout. Our salesman Joe was extremely attentive to our wants and needs, and took the time to provide great guidance and was always available when needed, thanks Joe!Sales was also great in explaining things thoroughly without rushing and answered all questions inquired.We highly recommend Kanata Ford!

Just bought my first pickup used 2021 F150 Lariat. An amazing experience from first phone call till sale. Sales rep Joe Romano was great. Very attentive, responsive and knowledgeable! He made the experience a really good one! He checked in after sale as well to see if i had any questions and how things were. The little touches that matter!! Would definitely recommend Joe.

Visited Kanata Ford while shopping for a new car. I found the staff (Kevin and Kevin) to be knowledgeable, courteous and low pressure. Although we did not find the car we were looking for at Kanata Ford, I would not hesitate to recommend them if you are looking to purchase a car.

I had various warning light on my 2018 f150. I called Kanata ford on may 2, the soonest they had for an appointment was may 9. On may 9 they told me the wheel bearing needed replacement and it was out of warranty. I told them to proceed. When I got my invoice it stated the warranty expired on may 7. So if they would have been able to see me sooner it would have been covered under warranty. Kanata ford refused to help have this covered under warranty and the service manager did not return my call. I contacted ford directly and they also refused to help. So I was stuck paying $800.

Visited Kanata Ford on Saturday June 2 2023 at 5:00pm. Was interested in purchasing a Ford Mustang electric. We looked at a car in the lot for approx. 5 minutes with no one coming out to welcome us. Went inside where they had another car in the showroom. We were looking at the car for approx. 10 minutes. There were 4 or 5 employees sitting around chatting. Zero interest in coming over to service us. Unfortunately with zero service we left. Changes my interest in the car. Can't imagine what the service would be like if we owned a Ford and required service. Gave them 1 star because there is no option for 0 stars. Brutal attitude from dealership.

I recently had a warranty issue with my lug nuts. I contacted sales and they booked me in right away with the great help of our salesman Joe and the sales manager. They were able to replace them for me in a timely manner and the bonus of waiting in the cafe with a snack made the experience even better.

Thank you Chris Tranmer for building this truck for me. It is way better then I imagined. This is my third time buying through Kanata Ford. I highly recommend Chris to anyone looking for the best salesperson possible. He is extremely knowledgeable and professional.

Purchased a new 2023 F150 XLT 302a factory order build from Kanata Ford this year. Order was placed in Feb and truck arrived at the end of Apr. The factory spray in bed liner had some spots that required touching up. They booked me in when I was available and provided a loaner for the day for me. Rus was responsive and prompt in communications and answered any questions I had during the ordering process. He let me know the day the truck arrived on the lot as it was in transit" for a month. I am very happy with my purchasing experience. Gerry did my walk through when taking possession. He made sure I was off to a good start with all the vehicle features before leaving."