Centre du VR Leisure Days RV

Rvs for every need, every taste and every budgets. Very friendly and knowledgeable staff. Family oriented place. Bring your whole family even your furry friends

Very friendly and knowledgeable.

Although the staff were courteous, we had an extended warranty problem with our suspension. The trailer was a 2016, with low mileage. They informed me that the work had to be done. When I enquired about warranty, they said our insurance would not cover it, but they had not put in a claim. They told the company it was normal wear and tear after the fact, so we could not be covered.

Would have loved it if they stayed where they were before.

While we ultimately made a large purchase here I wish that we hadn’t. There were red flags along the way including paperwork errors that had to be corrected twice. Then, after multiple revisions, upon signing in persons - which they insisted on during a pandemic vs digitally - there were still more mistakes included them having indicated “decline” on the expensive insurance policy we actually purchased. While I don’t think any of it was intentional, the mountain of paper work is done by hand by those who may want to think about retiring. Yet, the primary irritant and reason for this review is that they provided the wrong banking information which resulted in our wire not going though which held up the transaction by an extra week and caused us to miss an important delivery date that they had committed to. When we expressed our disappointment in the extra delays in delivery due to their mistake they made it clear that we were the once’s inconveniencing them. Once they had the cheque any hope of pleasing the customer was gone.To be fair, they are all very friendly but please double check the paperwork and everything else they say. Or save yourself the trouble and shop somewhere where they actually care about details andcommitments.** update - they called me back a day after the transaction closed to tell me that they had failed to return my deposit on top of it all. Error #5. Again, not malicious just incompetent. Let's see what error #6 turns out to be...

Dan is great, extremely knowledgeable, and loves what he does. If you have rv questions, he's the guy to see.

Very unprofessional sales people.

Thanks for the great service! You ROCK!!! See you in 5-6 years.. you made a believer out of me.

Great place. Very welcoming and honest. I'd reccomend anyone looking for a trailer to go see them

Stopped in to explore our options, met Daniel (Sales Manager) who helped us to explore various models. Very straight forward and transparent pricing and super friendly service. Will be purchasing from here.