Primo Storage

We were VERY happy to choose Primo for our storage needs for the last 6 months. Telephone staff who answered were super friendly and prompt, and when we went to tour it, we were reassured we had chosen the best place. We researched not only prices and value, but condition of the units (we wanted something that had an interior hall so that moisture could not penetrate the door of our unit in the winter). We were also offered the free use of a trailor if we rented a minimum number of months so that was nice to know!It's clean, secure and easy to use for gate access with a card too! We also recently received the last month's rent as we had miscalculated coming in one day late to close our unit. ( recent death of my father in law) and thus the last few weeks have been off'...but Primo was understanding and reversed our fee> A nice HUMAN touch. Thanks Wilma! We will be renting again in the fall thru winter and not going to look to go anywhere else. We recommend Primo due to price

I can't say enough about this company. Excellent staff and attention to customer service. My trailer was completely covered in snow and a staff member in his tractor dug it out in a snow storm for me. The price to store my trailer there is extremely competitive but the convenience is priceless. Thank you and keep up the excellent service.

Very friendly and makes sure we understood everything especially what we aren't suppose to do. Advance equipment for COVID to monitor customers coming in that is top notch. Best customer service we had in such a long time! Thank you for making the process easier!

Went on to check on things, all good! Security is good, everything clean

The staff is always friendly and helpful. They cleared snow so that I could get out my trailer for a trip in early March with no troubles. The routes are always cleared and easy to traverse. Some customers do not park their trailers efficiently, but otherwise, it is great! As an added bonus, if I need servicing, the trailer servicing folks can get it and return it after servicing without me having to even show up. (The latter is the biggest reason I keep my trailer there.)

I had the pleasure of using Primo Self Storage this past year after moving out of my home into temporary lodgings for a period. The website was very specific and informative, which made the initial process incredibly convenient, but things only improved when I started reaching out to the company, both by email and phone, and was met with absolutely terrific customer service. Tom clearly went above-and-beyond, literally every time I had a question (and I had many!) or needed anything, and made the entire experience very straightforward and stress-free [which, during an otherwise stressful time in my life, was definitely appreciated!]Everything was up-front and clear from the getgo, and there were no hidden fees" or unexplained conditions to follow. I was able to rent out a large Climate-Controlled unit

This is the best customer service ever!! Everyone was so kind and understanding of my situation. They are courteous, friendly and so considerate.The facilities are clean and well organized.If you know anyone looking for self storage facilities tell them to go here!

Great overall experience with Primo. First time using self storage and I was very pleased with the service. Staff was really friendly, they had the best pricing and storage facilities were very clean and very spacious. We will definitely use them again in the future and would recommend to anyone we know.

I have used Primo self-storage for more than 3 years. The initial contract set up and help with storage unit size and specifications was easy and supportive. I had a shipment of boxes and furniture coming from Australia and wasn't exactly sure of sizing. The few times I needed to go into the office the staff were always friendly and available. The facility felt very secure, and access was always smooth, whatever the season (i.e. snow clearing was always done). The building that my unit was in had a solid and effective temperature control system, and the hallways were wide facilitating moving with a trolley and a couple of folks at a time. It's been a great experience storing my personal goods with Primo!

Excellent efficient service from the crew at Primo.