ViaRail Canada Inc

My Via Rail experience was very relaxing. Stress free way to travel.. no traffic, no need to stop for bathroom breaks ..I purchased my ticket online and showed up 15mins early. Quick and easy ..Masks are required while riding the train.

Loved my first business class experience. All staff contacts were so friendly and helpful. Can't wait to ride the rails again. Trip was Oshawa to Ottawa return. The business lounge in Ottawa was a great place to pass the time. So relaxing.

comfortable seats, pleasant staff but don't count on having more than a couple drinks, they only stock 2 of each alcoholic bev per car.ticket pricing is hefty, as well, which may make it an unreasonable option for people who own a car. it was nice to relax from Oshawa to Montreal but I would seriously consider driving in future.some of the stations (like Oshawa) are not at all good for people with any sort of mobility issues. the steps from the train are narrow and steep and no one offers assistance.the Montreal train station is beautiful - very clean. We did find that the underground hallways leading to the station were difficult to manage with luggage - several places had stairs with no ramps. again, not helpful for anyone with mobility concerns.

An exceptional experience, really a good option for any city between Montreal and Toronto.I believe this is much faster, very affordable and less trouble than using the airplane and going through the airport lines.

Very friendly staff and services. They follow timings, cleanliness, ticket checking, queues, mask checking, communication, food services in a very professional way. Their service is Far better than many other countries. I'm impressed with the average speed and top speed of the via rail train. Average is 90kmph and top speed which I observed was 160kmph in the Guildwood-Ottawa line. Push back seats for economy class. They allow you to eat meals which you bring from outside. Seats are very spacious and has more leg room. They make sure that everyone has on boarded the train from the stations which doesn't have ticket counters. They wait and start which is impressive.

Service is nice, comfortable and runs as per the schedule. Only thing what is lacking behind is the speed, it should be faster from Oshawa. Ticket price is on higher side.

Not so much the station more the quality of travel. I have traveled over 200 times in the last 20 years on the Montreal Ottawa line. I always travel business class and never in all that time have I ever been served a remotely edible meal .Judging by the much better quality of the meals for the non-vegetarians, it is clear that VIA rail has nothing but contempt for vegetarians and vegans. The food served to us is contemptible .Even the wines are terribly substanded. There are much better quality Canadian wines than are served. You would think VIA would want to highlight all that was best about Canada, not mediocre corporate products that are not fit to consume .After my first half dozen trips I started to bring my own food and wine . After all, a five to seven hour trip on a train is a long time to go without a meal . Occasionally the staff would ask me what I was eating and drinking. One or two of them were even brave enough to taste some of the wines (not the food of course!) .I'm not asking for much, just for the standard of the vegetarian options to be at least equal to those of the meat eaters. I've been waiting for over 25 years and while it has got a tiny bit better in that time, no doubt I will be dead before it even begins to approach anything remotely edible.

Great way to travel especially if you hate traffic. Or like me, are a tall individual that hates long car rides. Taking the train may be best for you

Very helpful pleasant staff. Trains are very clean and train staff are very helpful and professional. I walk with s cane and every Vis staff member was more than willing to help me. Thank you Via gor such a pleasant experience. Will be using Via as much as possible.Thank you

The station was clean and spacious. Bathrooms could be cleaned more often. There was little to eat, but the station has a mobile Tim Hortons on site, though it was closed on a Sunday when I was there. I did like the travel vending machine with pharmacy products, which is very convenient.