CLSC Cote Des Neiges

I was very pleasantly surprised with this clsc location to have some blood withdrawn so that my doctor could have it analyzed for whatever test she wanted. There is almost absolutely nobody else there one before me and one after and there was a front desk making sure everybody had a legitimate appointment that was pre-booked and yes you had to wear a mask. The woman at the front desk to confirm your appointment inside was polite and charming and bilingual and exceptionally pleasant. She told me to take a seat down there and I looked and the nurse was already available and gesturing me for come on down and like a great hostess help me to identify the chair and place the sponge rest for my arm and took my blood so easily and smoothly without any problems and near a pinch of my skin that I was really appreciative. She too was very pleasant and charming and made time pass very easily and it was almost like I wasn't there when I left. The fellow that was behind me was now ahead of me leaving and we both agreed that it was very pleasant and exceptionally quick and we never expected it to be so fast. The elevator came we went down to the main street and I was at my car way before the 50 minutes parking I put in their machine. You could put 15 minutes and still have time left. It was the best experience ever I've ever had in finding a place to give blood for analysis under our medical system right here in Montreal Quebec Canada. I'm sorry to tell you the good news because the next time I want to have my blood tests done for one of my doctors I'm afraid that I'll make this place too popular with my excellent review. But I will look for this place now first before any standard blood testing place at the hospitals. What a great experience this was. A lovely surprise indeed.

Nurse was very kind, receptionists were helpful and pleasant. Minimal delay when checking in for my appointment and was glad to see that all staff were all wearing masks. Overall a positive experience!

In the blood test centre on floor 3, there’s a lady who drew my blood that was extremely unprofessional, disrespectful, and rude. When I came in for my appointment, the lady took my paper and read out loud, every single thing I had to be tested for and said “you’re making me test you for all of this?” and was complaining right in front of me about how many things she needs to test even though that is literally HER JOB TO DO. When I sat down, I told her I wanted the needle on my right hand and she responded with attitude, “You want me to test you for all of this AND you want it on your left hand?” She refused to draw the blood on my left hand and continued to draw the blood on my right hand. Nurses are supposed to ask you which arm I would like to have blood drawn but this nurse did not care for me at all. I’ve never been this disrespected and I am completely appalled by this behaviour. I clearly came in to have a blood test because I have health issues and the nurse ridiculed me and made me feel anxious for being a patient. I will never come back here again. If you ever see a tall african-american lady, grey hair, medium build, and glasses, avoid her at all costs!!!

They will ignore all your health issues and say u have nothing. Be careful with these doctors, its way better to diagnose urself then going here. My doctor Alavi would happily prescribe me antidepressant but completely ignores my rosacea and dry eyes issues that have been going on for years !

I'm not sure why the reviews are so bad, under 3 is not fair to the clinic I think there is some negative bias here.Have had good experience with my family doctor and walk in as well. Walk in is by appointment which is great, you can call the day of in the morning or in the evening the night before between 6-7pm to book for the next day.Waiting and triage is a little longer than your appointment time but this always depends on how on time or not your doctor is going the day of.Can take up to a while from when you arrive until you see a doctor that's not your family doctor, even with an appt.(10-15 mins reception, 15-30 mins nurse triage, 30-1hr to wait for doctor)How it works:You go in and take a ticket depending on your situation (with appointment or not etc). Then you wait for the tv to give you the info on where to go, everything is in French only. Then you sit and wait until your doctor or nurse comes out to call your name. It can be hard to hear though.The waiting room is pretty depressing though, it's just facing a wall to nothing, no TV, it's not even facing outside but I assume it's so you can hear when your doctor comes out and calls your name.

I have a LOT of health issue. Ive seen doctors there for 5 years and I still dont have ONE SINGLE diagnosis!!They prescribe pills that supposedly don't even exists, pills that may be very harmful without even talking about it... Which a diagnosis would help prevent that...My main doctor there often laughed at me. Rarely cares, does empty requests, forget papers ect.I understand that the health work thing is very stressful... But at the cost of patients health? FOR 5 YEARS??? No. This is ridiculous. Ive been ridiculously patient with them. But its getting way too much... I need help... I feel like im genuinely dying!!!!!Some doctors there kinda care... But since my main doctor haven't done much... It causes so many issues!I need AND OTHER DOCTORS NEED ro know what I have to not prescribe me things that just makes everything worst![Edit] 2months trying to get an appointment.The website never updates.They scream at me on the phone telling me to use the website that don't even works, tells me to alternatively call back the next day. But when I call back they tell me the same thing over and over.Soon to be 3 months with no appointment...So... Calling today, they don't respond what so ever!!!✨ Also, finally starting to get some diagnosis... At least that. Tho, things could move WAY faster if the MAIN place, the hub"

got an appointment online and went for blood tests on the 3rd floor and it was super quick and efficient, the nurse was caring and the staff and reception greeted me in and out, genuine and professional :)

The entrance has 3 elevators which will take you to other departments as well as reception on the first floor , in reception you can take the queue number and wait for your turn ( they are so fast and will call you in a minute or two) , the reception guy was so sympathetic and helping bilingual, after the register your needs, you should wait in lobby and the nurse or related person will find you by your name then carefully listen , waiting lobby was well organized and was equipped with special place for people with symptoms and signs of disease but the customers didn't care and follow, the nurse which give us the vaccination service was so professional and kind and we received the service below than expected time they indicated , great clsc center and services

Dont even bother calling them, they don’t pick up the phone. The call doesn’t even go on voice mail, it’s a loop of repetitive recorded messages.When you go in person, most of the medical secretary are extremely rude and disrespectful.Now because of COVID, you have to take an appointment to show up for a walk in clinic.It’s unfortunate and frustrating.

I went there twice for my baby’s vaccine. There aren’t many people on Saturday and parking is easy to find. The nurse we had there is exceptional. She has the passion of someone who just started, but actually packs 12 years of experience and three kids of her own.