Sila Heating, Air Conditioning, Plumbing & Electrical

The moment the initial visit started we knew we were dealing with pros. Their installers were amazing, patient and knowledgeable. Their follow up was amazing as well. And the system now actually cools our entire home! HIGHLY recommended!

I had to schedule service for the chiller unit (a Whalen fan coil unit) in my condo. Sila was recommended to me as a very reputable company. I made the appointment and was completely clear about the kind of unit that needed service. I repeated it, also saying that it was a very large building. I did that because some companies can service these, and others can't. The person on the phone seemed more interested in making an appointment than listening. Nonetheless, they could get there before the weekend which was a big plus because we've had some hot weather. 2 hours before the appointment several days later they called me and said, oh we don't service those. Sorry. So now we've had a long delay in getting it fixed, I totally rearranged my schedule for nothing, and are starting back at zero.

Amazing experience with this company! AC went out on a Sunday and they managed to make it out same day. They called when the technician was 30 minutes out and then showed up in that time frame! Rob was incredibly knowledgeable, helpful and was also just a really good guy. AC was working when he left. Amazing customer service! Would 10/10 recommend!

Michael, one of Sila's professional service technicians, just left my home after completing an annual furnace tune-up.I've come to expect great service from Sila and this experience met and even exceeded my expectations.Michael took the time to complete the annual furnace maintenance and then took extra time to explain the service he performed and answer my questions. He was on time, professional and courteous.Sila has become my go to" company for anything HVAC related and I do highly recommend them."

I've used Sila for both a new oil boiler and a kitchen faucet issue. The boiler turned out to be an emergency (10+-year-old old boiler cracked) and they were quick to answer the phone and quick to replace. Communication was great, even on a Sunday in winter. The faucet repair was smooth. Roy answered all of my (probably stupid) questions and was very considerate, putting on shoe covers since it was raining outside, asking before doing anything, etc. I'm a new homeowner so I learned a lot across these interactions, and I have had zero issues working with Sila.

I called Sila because my AC unit was emitting an unpleasant smell. I didn't actually need any repair, but what impressed me was that though the technician noted that our AC unit was aging out, he didn't try to sell us a new unit. He pointed out the potentially troubling spots, but told us that the unit was in remarkable shape for it's age.It may seem like a small thing, but I really appreciate the honesty and integrity. It was nice to get a genuine human rather than a salesman. I will be going back to Sila when my unit _does_ need to be replaced.

The technician who came to my house, although late through no fault of his own, was professional, generous, and a remarkably kind, honest and helpful person. He shared with me everything he was doing and why. Even took photographs to show me the before and after situation. In addition his work was excellent.

Called last week and had project manager Josh out at the home this past Monday... Install yesterday (YES... 2 day turn around!!!)... Total HVAC replacement with quality Carrier furnace/AC... Though it was 90 out, the new AC cooled things quickly once installed and we noted a marked reduction in humidity in the home... Something that will allow us to run AC at higher setting temp since it will still be comfortable... Very happy and waiting for winter to try out that furnace!

Sila was amazing! I had to have one of my mini splits compressors and 3 headers replaced due to poor installation. Sila came to look at my units on Monday, started the install on Wednesday where they found additional electrical issues, and finished it all by Thursday. They did an amazing job and were completely professional. The installers, Jason and Jimmy, were awesome and informed me of all decisions as well as walked me through the system. I would recommend Sila to anyone looking to service your ductless systems

After a consultation and quote with Chad, we replaced our 30-year-old boiler and hot water tank with a high-efficiency combination boiler/hot water unit. One week later, so far, so good and we were delighted by the quick turnaround.Ling and Jose, our installation team, were friendly, prompt, organized and systematic, and the 2-day installation ran smoothly. During the installation, one of the Sila team called to check in and book the final inspection for the morning after the job was complete. The senior technician who completed the final checks on the unit could have been more friendly, but he answered all of our questions, and the new unit is running smoothly.Upon completion of work and payment, we received a helpful email that included all the precise details required for the Mass Save rebate application.Overall, we had a positive experience and we would recommend Sila for your HVAC needs.