Crystal Glass Canada Ltd

A big thank you to Ken and his team for replacing the glass on our door after an unfortunate break in. We were at such a loss and his team put in the effort to help us out in a jam. We are a local charity and we were grateful for an affordable price and high quality job. The new door glass is shiny and very welcoming for our patrons. We appreciate your kindness and effort!

I talked to Rick (I think) over the phone and he was so friendly and helpful, my car got broken into and the back window smashed and he fit me in the day that I called to get it replaced. They even cleaned up some glass debris that I had still on the seats and in the back which was so kind! They made a bad day just a bit better.

Rick and his crew where absolutely fabulous. We had our front picture window replaced by them and from start to finish they where amazing to deal with. Not to mention they matched the design inside the window perfectly to match the other panels.

We are very, very disappointed with this store. For many years they have been our local go to business for any glass work we’ve needed. We used them for our house, vehicles, RV, and business. NO LONGER!!!On our last visit we were treated so poorly and rudely we will never set foot in there again. From the moment we came in the door the staff couldn’t be bothered to acknowledge us or our questions. When they finally decided to tolerate our intrusion on their business they were so critical and rude we were shocked. Its really sad to see a once friendly small business decline into what they are now. There are many glass shops in Edmonton - no need to support this one.

The experience with Crystal Glass Commercial was as amazing. When building a new building or large scale renovation, a variety of things can go wrong and they were there to help us the whole way. The team they sent us was able to make changes quickly, add or focus on things when needed and they gave us the ability to complete our build on a quicker scale. Thanks to Dylan and everyone at CG for the incredible design, and install at The Grand Imperial Banquet. We highly recommend anyone looking for a superior level or treatment.

I have a great big thank you!!! Kevin and crew came to my house and replaced my 2 big windows (because someone felt the need to throw a rock through them early in the morning) they look awesome! Clean job, speedy service, and easy to deal with!! Thank you so very much! I will be calling Crystal Glass Capilano when I need glass work done. Thank you again!!!!!!

Needed to replace my windshield. Dropped off my car and they asked for about 3 hours but didn't take that long. Could have waited in the office for how long it took. Reasonable price as well.

Let me tell you, I had contact with 2 other crystal glasses last Friday. Kingsway told me to look at the parking lot (very rudly I may add, so I smiled and walked out as fast as I walked in) and the Oliver one I called was busy ok fine (but when you ask me to hold wait the 3 seconds for me to say yes) these front counter ladies should be learning customer service from Rick at the 50th Street location. I have been in customer service my whole working career and Rick is top notch! Not only did they fix my huge rock chip right away and fast (can not thank you enough) but I got to have a very nice chat with Rick and now for any glass issues he is my go to guy!

I had my windshield replaced 3 times by another location, and there were persistent issues with improper installation, where they did not believe me when I indicated there were loud noises when driving at highway speeds, I was brushed off by their front desk staff. After speaking to a regional manager they suggested this location instead. I dropped my car off in the morning, and when I returned, they went over in detail what they discovered. It was a bit of vindication, as I am not an automotive expert, but I knew something was off. They took videos of what they found/tested, and confirmed there was indeed a major concern, and showed me how they fixed it. They went above and beyond to reassure me the issue was remedied. I will definitely visit this place again, and recommend it to friends and family. Thanks to the staff for all the help. My ears also thank you!

Been to this location fews times ,had excellent experience, but today's experience wasn't great, talked to ,Rick Belanger regarding windshield for my SUV ,he was rushing into things I asked ,asked few questions told a call on hold I said take that call I'll wait ,told when you book ill do more research with vin regarding the price,so I left and went to 97st street one and got what I wanted and got the price with help of my vin and it was cheaper by 40.00, you have just lost a customer