Direct Travel - Toronto

these are only a few of the comments I received from one of their agents regarding privacy issues where all travelling companions could view my birth date.do you realize you called me at home. (only # I had)I was just out of the shower and hit on me. I apologize by my husband was angry with me getting a call at home when I was not working I did not have the file at home. You were just so angry. I apologize and will try and rectify tomorrow or Monday. I am not so young myself and look much much younger Married to a man ten years younger and would never get that mad over my age. I am sorry I am not on call 24 hours a day like a doctor or real estate agent. I took the real estate course and decided that I did not want to be on call 24 hours a day. I am not in business for the money. I could retire tomorrow. " I did call Sunwing and Vision Travel to rectify this and they told me there was nothing they could do. after another tirade of e mails I stated that under the Canadian Privacy Act I DID NOT BELIEVE THIS COULD NOT BE RECTIFIED" was never changed Without prejudice I will be forwarding all e mails to try to rectify this matter for other travellers."

Jane planned my wife and I's honey moon to Indonesia (Bali) and there was not ONE detail left out. Every ride, transfer, hotel was planned and organized to a T. Her first hand knowledge was second to none! She also planned our trip to Jamaica at an All inclusive. I Having someone to contact directly is much better than being a number on a website!

Great Team who are highly talented and care deeply for their clients.

Sandie - Exceptional travel planner - friendly | fast | knowledgeable | value-addWe found Sandie on a travel reviewer site for Four Season Maui. They recommended to book through Sandie as they had great experience with her and she would be able to get us great deals.Sandie responsed very quickly and offered a much better deal I got online. She kindly helped us contacted the hotel and transfered my reservation to her deal. She managed to get us complimentary breakfast, room upgrade, and resort credits. What impressed me the most is that she took care of my request nicely even I already booked online. She also got us the extra $100 off per our stay.Upon arrival, we were treated like a VIP ( on top of FS already excellent services) as we booked through Sandie.We like the room so much that we wanted to extend our stay for few more days. A quick email to Sandie and it's taken care of right the way. That was Sunday!We been to Maui many times and I always booked the trip by myself as I enjoy the experience. But Sandie provides much more value and joy, I would definitely have Sandie to take care of our future vacations :)Thank you Sandie!Wilson and family.

I have been trying to reach the service plus direct travel for over 2 weeks. I've sent emails, left messages and called the reception to let them know I am trying to contact them but no matter what I do, they never call me back.

Fantastic team of knowledgeable travel advisors