Fairfield Inn & Suites by Marriott Belleville

Was surprised by the size of the room, basically a suite. Service was fine. For our needs location was good.

This is a great value and clean hotel near the expressway and dining & shopping.For an older odd layout hotel it is very clean, updated, friendly accommodating staff, comfy bed/room, nice pool, decent basic breakfast, and good value. The hotel could use a few more updates (doors, hallway lights) but overall it's mainly been updated. The staff were great. The breakfast was basic but good value. The bathrooms, room, and pool were all very clean.The only recommendations I'd give management is repair the non functioning front parking lot lights, get a larger illuminated Fairfield sign (hard to notice currently), and replace the old bathroom and hallway doors.

Hospitality was not upto the mark. They don't even know how to handle guests if they are coming in groups. When we booked the room we were 15 people and they should know how to adjust 15 people and which rooms should be given. Instead they know how to blame the guests.i didn't expected this kind of behavior from Marriott and this is not first time I have been to any Marriott. ALSO the rooms they have given AC was not working and washrooms were also not working properly, it seems like they have given the worst rooms of the hotel.

Firstly, the A/C has no thermostat so it just runs all night. Very hard to sleep with a the fan running all the time. Secondly, the hotel put an extra charge $200 charge on my credit card. When I showed them I paid on full already, the lady with green hair at the front desk kept saying over and over again that there is a remaining balance on my room and there is nothing she can do. Very bad customer. I will never stay here again.

Pros. Decent staff. Clean. Good room sizes.Cons : a bit dated. It’s actually set up like a motel. The gym is almost non existent. Very small and dingy with 2 treadmills. The corridor to gym stinks of bleach.

Nice chain. A little different style with the suites but I liked it. Huge pool. 100% OJ was 90%water 10%juice. Thought it was a fluke but every day. Ate elsewhere for my stay.

Had to change rooms do to black specs and hairs all over the matress and sheets. The second room had no black specs on the matress but the bathroom had not been cleaned.. what seemed to be for weeks.Clerk services were very nice and helpful.

This Inn, while older and a little in need of some updates, was clean and gave us an excellent stay. What makes this place worth the 5 stars is the staff. A young woman named Taylor, at the front desk was extremely pleasant and went out of her way to accomodate special requests that were not required by her job description. All in, this is a good place to stay and is worthy of the Marriott brand. Go see Taylor, she’s fantastic!

We love this hotel, the staff and service are great. The ice maker in the lobby area is a nice touch. The rooms are clean and comfy, with a very well laid out breakfast. Thank you again for a lovely stay.