Tim Hortons
489 Reviews
$$$
About the Business
|
Contacts
Call Us
+19056879996
70 James St, St. Catharines, ON L2R 5C1
Hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Curbside pickup
- Wi-Fi
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Fast service
- Coffee
- Quick bite
- Breakfast
- Brunch
- High chairs
- Late-night food
- Kids' menu
Recommended Reviews
Lisa Mak
18.10.2023
Tim Hortons
Out of all the Tim Horton's that I have frequented over the years this by far is my favorite location. The wonderful ladies and Tyler are always so friendly no matter how run off their feet they are. Having just moved to the downtown core a few months, I walk over each and every morning for my ice cappuccino. A huge thanks to the amazing staff at this location. Only wish they were open weekends!
Thomas Styles
17.09.2023
Tim Hortons
Went there a few days ago. Location was very clean, but severely understaffed. Went in with one customer ahead of me who ordered a coffee. Waited 25 minutes before just leaving since they were still working on making the coffee for the person ahead of me.
Annie Huynh
03.09.2023
Tim Hortons
A little bit disappointed about yesterday experience since I ordered Large Chai Tea and they gave me the wrong order, which was a Large Triple Triple and I cannot drink coffee at all.But overall, this location is much better than another Tim locations, friendly staffs and always provide customers good services although they always busy in the morning.
Craig Severy
04.08.2023
Tim Hortons
This one is a joke. Management tells me they aren't your servant. 3 other people at the tables and management can't even take one minute to deliver my breakfast to my table. Oh they do it for other people but sure hell can't for me. Princess my money goes towards your salary and you tell me your not my servant. Ya prove your in a good area. Good riddance. I haven't been there in over 6 years. Even better shorter hours they aren't going to last long. Proves customer service is everything but only a matter of time if it stays open. and now you're closed is the best grand finale.
Noah Medel
25.07.2023
Tim Hortons
Workers are great they just need help. If management wants this review changed they will hire more workers. It isn't fair the franchisee is making all this money while the workers are literally running behind the counter for less than a living wage.
Sarah roadrunner
24.07.2023
Tim Hortons
I don't like this Timmy's, it's way too crowded, there is always a long queue! I find that the donut trays are usually empty and by the time you get your order, the coffee is bitter and the donuts are stale! Timmy's was so much better when the donuts were made fresh on the premises and the coffee was always fresh!
Janine Lagundzin
23.07.2023
Tim Hortons
Usually pretty good service. It's a popular location so it's usually busy. The young lady that usually works the soup and sandwich station is amazing and incredibly fast. Today however, a different young lady didn't cut the egg on my croissant sandwich which caused some eating on the go difficulties
Arianna Mann
21.07.2023
Tim Hortons
awful customer service. I don't usually review like this but I was literally just ordering a bottled drink as this tim hortons is conveniently located near where I work. The male employee purposely made me wait and when the manager took my order, he didn't realize why I was standing at the waiting area and thought I was going to confront them about the wait. He literally whispered to the other employee saying ignore her." Thinking I was there to say something when my order had actually just been taken by someone else. The manager who took my order even had to tell him to not be like that as my order was extremely simple. I try to be nothing but compassionate and understanding in the food service industry
strode tripper
21.07.2023
Tim Hortons
You have to visit this Tim's location to believe what a nightmare it is. The service is unbelievably slow and the line-ups are to the door, as I have seen many people give up and just leave. Most of the workers here look like they hate their job and are completely oblivious to the customers' time-they have to be there for 8 hrs and they don't care if you are too. Avoid this location and go to the one on Welland Ave, it's just as filthy but the service is somewhat better. Anyone who has visited these 2 locations know that every word is true.
Garry Boyd
19.07.2023
Tim Hortons
Got there in time for the office going to work crew. Easily 50 or more patrons ahead of me. I was impressed at the efficiency the crew exercised while handling food and coffee orders simultaneously. This site has no drive thru window so the entire focus was on the front. The crowd was rapidly dispersed with no obvious discontent. Rather impressive display of skill and pleasant nature. I recommend this site very highly. The atmosphere was pleasant and the man in the corner was a refreshing spectacle. Considering the volume of business the site was not unkempt. I enjoyed the visit.
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70 James St, St. Catharines, ON L2R 5C1
Tim Hortons