Co-operators - Angel Ng Insurance & Financial Services Inc

Dont trust the 5 star reviews. Most likely fake. Angel provides terrible customer service, I constantly need to follow up via email and phone to get their response on a simple request/inquiry. Angel blatantly ignores emails and calls, which is extremely unprofessional especially during matters that are time sensitive.Just cancelled 3 insurance policies I've had with them and found a better company with better client care and rates. Avoid for your own benefit. Worst professional I have ever dealt with.

I am a new immigrant from Hong Kong and I am so lucky to have Angel to sort out all my insurance needs. It is really important to have someone like Angel, who is so experienced and professional to provide insurance coverage with a competitive rate and excellent customer service.

Lol I don't know how you guys did all us under one policy for the past 10 years but its been good.

I have the best insurance experience with Angel. Angel is very professional and could always give me excellent advise that can fit my insurance needs. She is prompt in her service and guide me through the claiming steps when I am really panic after an auto accident. I cannot ask for any better insurance and financial advisor as Angel. Highly recommended.

Angel has been managing all my insurance applications for almost 10 years, she is a very responsible and reliable agent who always being a good listener and being able to provide a professional services. I'll definitely recommend her if you are looking for a good personal insurance broker!

Angel Ng has been my insurance agent for more than 20 years. Her professionalism has earned trust from my family, friends and my referrals to her. I would say she is one of the best in the industry, I am so lucky to have her looking over all my insurance polices like car, home, investment properties etc

Frauding. Keep away. They will lure you by offering a low premium quote. After you accepted and made the payment, an inspection or whatever will happen. That would be an excuse to add extra charge on your premium. When a claim happens, they simply reply to you that you are denied because they think so.Don't trust those fake 5-star reviews.

Fraud People !!!! Don’t get your policy from these guys. They don’t even know how to talk to their customer. I don’t even know how I linked to this agency as I purchased my car policy from the customer client service she assured me that they will suspend coverage for minimum of 45 days whenever needed as I worked on seasonal job and go back to my country in winter but when I called them they are very rude to me and told me that they cannot do it that was mistake of our employee. So what’s my fault if your employee don’t have proper knowledge why you guys are selling products by doing fake promises with customer. Why I will pay 565$/month for parking it on my private driveway. There is always a way to solve the problem if they can’t suspend they can try to lower the monthly payment by removing extra coverage on vehicle as it on not going on road but they don’t want to help. This is ridiculous and unprofessional.

We have been working with Angel for many years now. Angel is very knowledgeable and professional, we put our trust in Angel and her wonderful team . We would recommend her agency to anyone without reservation.