ArrKann RV Carstairs

Buying experience was great. We came in and dealt with Travis in regards to a used travel trailer. It was an easy process knowing that was the one that fit all our needs. Buying process was simple and the mechanic was super helpful going through the trailer demo. Only negative I have is we took it on a trip a week later and the water pump was leaking and we couldn’t use it the entire trip. Spoke with Travis to see if there was anything they could help with once home, it’s been almost 2 weeks and haven’t heard back. Ordered the part myself and will be installing it at home. Not a huge deal just wish the post purchase experience was a bit better as this should have been noticed during there inspection.Overall good experience and dealership to work with.

We purchased a used trailer from Carstairs Arrkann, comingfrom out of province. The trailer was immaculate and exactly as represented. As professional as the sales transaction was and deserving of five stars, the most amazing part was the after sales support.When picking up the trailer we discovered some electrical issues - but the team did everything they could to make it work for us Jordan, Bill & Alain went above & beyond to solve our problems. We cannot recommend a better dealership, these guys were amazing!

We had shopped at Arrkann in the past and Oliver in sales followed up with us this year on a trailer he thought we would like. We went and looked and fell in love with it. Alain and the whole team were excellent to deal with. Kind, courteous, and easy to deal with. I would absolutely recommend Arrkann in Carstairs to everyone!!!!

Our experience trading in our trailer for a bigger one was fantastic. Bill and Alain and all the service staff were awesome to deal with. We were able to do 95% of the deal over text and email and that was perfect considering I live 45 mins away from their lot. They also had their tech help me set up my dual batteries and adjust my hitch on pickup day! I've only had the new unit out 1 night but it is awesome and I look forward to the next trip and all the ones after! Thanks for all the help guys!

Sales person and staff super friendly, knowledgeable and helpful. This was my first time buying a trailer and was really glad I took the trip to Carstairs from Calgary. I didn't feel pressured and feel like everyone went the extra mile to make sure I got everything I wanted and needed. I love my new trailer, it's exactly what I was looking for and feel I got a great deal. Thank you every one at ArrKann Carstairs for making this experience awesome.

This was probably the easiest, major purchase, we have ever made. There was no sales pressure, they listened to our needs, and at no point did we ever feel like we were just another sale. The service here has been above and beyond what we could have expected. 10/10 will shop with them again!

Alain, travis and the rest of the team were beyond amazing! They made everything so easy and provided us with all the information we needed and never hesitated on any questions we had. We came from strathmore and I definitely come here anytime I need any repairs or do decide to get a newer trailer. Great job guys!!!!!

People at Arrkann RV Carstairs were warm and welcoming from the beginning of our search for a trailer. They are incredibly knowledgeable about their trailers, could answer every question we asked. We felt confident in the decision of purchasing our Montana. They've been very accommodating with our requests and never once did we feel pressured to purchase anything unnecessary. The whole process of purchasing our trailer was enjoyable from start to finish. Looking forward to being a part of the Arrkann family!

Dealt with Alain regarding some insurance issuesVery helpful and such a great experience to work with himThank you Alain

Oliver and Alain made the purchase of our family’s first Travel Trailer a smooth and painless process. We couldn’t be happier with the service and care we received. We can’t wait to continue working with this team in the future!