Magasin Echo Sports - Vélos et Skis

Correct

Excellent customer service and super fast shipping! Merci!!

DO NOT ORDER ONLINE unless you want your equipment to arrive damaged! They shipped my skis in a very thin cardboard box with NO protective padding whatsoever.I have no idea why anyone would think it's okay to throw a brand new pair of skis in a flimsy cardboard box with only the plastic film to protect it from shipping across the country?! The plastic was obviously damaged with rips all around the edges when I opened the box and with a closer look I saw a 2cm scratch in the top edge of the skis as pictured.I emailed customer service 2 weeks ago but received no reply so buyer beware, you're better off spending your money somewhere less sketchy.Update: they compensated me $50, hopefully their team might learn to package their products properly in the future. Regardless I will definitely not be a return customer and save myself the trouble!

Bought an electric bike here, broke two weeks after I bought it. Found out from an employee this happens often, and the bosses don't care.

I checked the store online, did my order online, and the material arrived as expected and the timings met the ones described on the website.

Nous avions eu une première expérience un peu compliquée pour une réparation de vélo. La réparation effectuée n’avait pas corrigée le problème initial. Par contre, le personnel a su corriger la situation de façon très courtoise et très rapidement. Je crois que le personnel et leur professionnalisme, sont la force de cette entreprise

Got 2 pairs of Elan skis. Quick shipping, great price, all in all great service. Product as described. 5/5 stars. Highly recommended.

Excellent service

I will definately order online from these folks again! Super attentive and available to answer any questions I had, clear communication, and items arrived quickly and on time as promised. Genuinely seemed happy to help me out, very upbeat attitude on the phone!

Incredible service! Mark has very good knowledge of the local favorites and is probably the best guide in town.Would definitely visit the place again.