Copart - London

Only winner when dealing with copart is copart. If don't want your money stolen right in front of you don't deal with these people!

Manager is rude …doesn’t want to answer questions…Copart needs to listen to buyers complains about current management

I bought a 2009 ford fusion from the action. The staff was super helpful and understanding. Everyone i talked to we always nice and helpful. I had to get more paperwork from them for service ontario and they had no issue mailing me the paperwork i needed. Just a great experience first to finish.

This is probably the worst salvage auction I have ever been to as a dealer. If you are dealer, don’t waste your time here. They let public bud through brokers and prices are ridiculously high as a result of curbsiders buying here. To top that off, they have every problem from not disclosing additional damage or history, to incorrect titles, to missing ownerships, etc...

I had to pick up a vehicle that had been vandalized. The staff was professional and courteous and I was able to get my car on a flatbed quickly and safely. I noticed some very cool vehicles and motorcycles they were auctioning off. If you’re looking for a fixer upper this is the place to travel to. You do require a business licence.Sincerely,Camillo Delpellaro

Terrible customer service

The management or customer service lies !I have won 2 vehicles in this auction and had an emergency situation i was at the hospital for a week, I wasn’t able to move as i had heart problem. So during the 8 days before the cars got realist I spoke to someone from copart London,ON and told her that im in hard situation right now and might be late for the payment. She made me feel better and not think about it as she will leave a note to the management and they can give me more time or help regarding the realist fees.Non of that happened !And when i called couple of times regarding the promise the have gives me, they keep saying “the management away and we will leave note so he can call you back” no one calls me !Then after 2 weeks of waiting they said we don’t see any notes.

Terrible customer service. First time at this location , I called beforehand to learn about visit instructions , nothing was mentioned about the account type and the limited number of visitors. I arrived with a friend to inspect a vehicle one hour before closing time and staff were not interested in us visiting at this time and we were denied access to the lot. ( just one person can go )Staff were rude with no consideration what so ever, they didn’t even bother to consider a guest pass for the second person. Absolutely not a business oriented team!In a nutshell, do not except much from the staff at this location ...... rude !

Rec'd call this morning. Just caught the phone number and Reference Number. She was speaking too fast in the message. I have been trying for over an hour and the line is busy. The line is always busy and I don't plan on calling another 20 times to get contact with someone at your company.

I was there picking up a truck. They treated me good . I was in and out with in the hour.