Institut universitaire en santé mentale de Montréal

Je suis venue aujourd’hui parce que j’étais en détresse mental, et je suis venue accompagné de mon amie, parce que je l’ai forcer à consulter en même temps que moi. Et j’ai mon dossier là-bas et on nous à refuser à l’entré…j’avais la motivation de venir chercher de l’aide enfin, à obtenir de l’aide. Mais maintenant qu’on m’a refusé je n’ai plus envie de retourner dans un autre hôpital, j’avais cette motivation en moi que maintenant je n’ai plus….j’ai même fondue en larme devant l’hôpital….je suis vraiment découragée de notre système de santé, tout ça parce que je n’habite pas le quartier mais j’ai quand même mon dossier d’ouvert avec vous avec mon adresse qui est hors du quartier je suis découragée….

My experience going to the emergency department was very poor, I was treated with disdain by the security guard which refuses me services because I had my cell phone.... A tool I used to record my thoughts because I have memory problems. Very disappointed

I was at the hôpital a few days ago and some préposé said to me: « t’es folle » and also « Jesus ne t’aime pas».All I did was spend too much time ont the toilet because my piss wasn’t coming out ....anyway, It’s just so funny how bitter the devil can be ...hehe ....I never saw this lady before in my life but it makes sense that she said those things because she looked completely miserable herself even though I was the “patient” ...I’m glad to love myself enough and have enough inner peace not to go around treating ppl like this....but I do believe it is a very evil world, but if you have understanding you will have the capacity to thrive in it ...But plz lady...stop spreading your deplorable attitude into the world, the world needs less people like you (not more...) and the last place you need to work at is a hospital...Oh and Jesus does love me ...he always did and always will...:)

Had an appointment there to start an anxiety therapy. They gave me the wrong date and only told me so after I waited over an hour then refused to give me a new appointment. They are crazier than the patients I swear.

Went here for emergency a few months ago for depression and trauma. The staff (nurses, security guards) in emergency that took care of me and watched me were kind, attentive, and understanding even while I was suffering heavy delusions. I was then transferred to a unit upstairs where conditions were calmer and better, although some baths were unrenovated and only had cold water. It was a little difficult to communicate in French as I am anglophone, but the psychiatrists and some nurses spoke English. I am grateful for the staff as they were there to answer my questions and provide me with what I needed. A special mention to a nurse who was attentive to my dietary needs for a brief stomach issue. The nurses also urged me to not socially isolate and they helped increase my confidence. I was given good resources to continue along my recovery upon my discharge. I believe that communicating to the nurses continuously and pushing myself to adhere to the schedule and routine help me recover.

Apres leur traitement vous allez etre encore plus depressé qu'au début.Lorsque vous allez dire la vérité, ils vont ce facher et vous priver des services en disant que vous etes patient trop compliqué pour eux.Les docteurs ont besoin eux meme d'aide psychologique ,comme minimum avec leurs problemes d'estime de soi.Les heros qui vont aider en suicide meme si avant leur aide" vous en aviez pas de telles idées."

Cet hôpital donne encore des traitements de choc électrique"

I called for some information concerning a mentally ill family member and they couldn't even advise me. They kept telling me to call the hospital in my sector and I repeated to them that they aren't doing anything to help. They said that's how it is and I need to be OK with that. Not even a pinch of advice..... they really don't care.

Incompétence grossière. Manque de respect et de jugement. Zéro qualité des services. À éviter à tout prix.

Amazing staff and very old building. Great service and interesting sights.