Abacus Self Storage

I have been using Abacus Self Storage for a number of years now and I am still extremely happy with the service and facilities. The staff are always friendly and knowledgeable, and they have made the process of renting a storage unit a breeze.The facilities are top-notch, with well-maintained and secure storage units, climate control options, and 24-hour surveillance. I feel confident knowing that my belongings are safe and secure, and I have peace of mind knowing that the facilities are well-maintained and protected.The location is also convenient and easy to access, making it a great option for anyone looking for storage solutions in the area.The prices are competitive, and the range of unit sizes and amenities offered is impressive, making it easy to find the perfect storage solution to meet my needs.I would rate my experience with Abacus Self Storage a solid 5 stars. The staff are always friendly and professional, the facilities are top-notch, and the overall experience has been a positive one. I have been using them for a number of years now, and I have never had a problem or a negative experience. I would highly recommend this facility to anyone looking for secure and reliable storage solutions in the Richmond Hill area.

This week my husband I rented a heated indoor storage unit and we were impressed with the high customer service standards.This team wants it to be a good experience and have you smiling. Our 1st phone contact w/Leesa was professional & friendly. Within an hour we had toured, identified a suitable unit & signed up. Later in the day we started to move our items.The next am I realized that I may have left my scarf on their premises. I called & Jane gladly said she would check their 'lost & found' area. It was not there. Jane then offered to report it to their maintenance team.The next day Leesa called to inform me that my scarf had been located & I could pick it up in the office! CCTV revealed where I dropped it & how it was recovered.Who does that? This team exceeded my expectations & really cares for their customers!!

Abacus Self Storage is one of the cleanest and most secure storage companies around. These are atributes that are very important in light of the items left in the protection of a company that rarely has the opportunity to interact with the customer. But what is exceptional about this storage company is their customer service when the opportunities do arise to meet or speak with them. I have had the pleasure to interact with Jane and the Maintenance Manager, Brian on several occasions. They are extremely helpful, more than accommodating and resolve any issue that comes up with the utmost respect. Thanks Jane and Brian, you deliver a great customer experience, which by the way, you rarely find any more!

I have rented a storage unit in Abacus since 2010, Jane and all staff are very friendly and helpful. They deserve my two thumbs up for their thoughtfulness as there are dollies and moving carts in the building for use; the cleanliness both inside and outside is superb, I have never seen a single garbage nor experienced any odors in the hallway or common area in the past ten years.You’ll never be disappointed in Abacus!

I have been a client for over 10 years now, for different kind of storage services. Excellent facilities: very clean, well maintained and secured, with the right access and hours. Jane is great, as are the other people I interacted less with.

This place is the best storage place in town they went above and beyond workers are very professional and friendly the boss genuinely cares about his clients and take good care of them I recommend this place to everyone

This place is shady they put up an auction that I wanted to bid on was suppose to end in a few days instead they switched the time and date last minute and bid twice with same name and sold to either there selves or someone that has inside job with them I'm guessing because there was a safe in the unit look at the betting in picture

Josie and Rocco were looking for storage facility in Richmond hill and found Abacus Storage only 2 Kilometers away from our current address.My wife and I called and spoke with Lisa.Lisa was very polite and knowledgeable and we were impressed with the information that she provided.We agreed on terms and just signed on with Abacus.Thank you Lisa for the exceptional customer service you provided.I will recommend Abacus to my family and friends.

The staff at Abacus are extremely friendly and helpful. The prices are very competitive and reasonable. Most impressive was the cleanliness and odor free environment. Also, there is the availability of climate controlled lockers.Solid security allows for peace of mind.A highly recommended facility,Carla Sage

The staff here is very kind and helpful. They showed me around and even pushed the due date a little further at no cost. Also the locker unit is right near the door.