Dentistry For Children

I have never seen an unprofessional doctor and office like this before .

Worst dentistry we've ever encountered. Horrible service and the worst attitude from the attendants. Ask them one simple question and they'll show you their widow anger. The attendants are clearly racist. You can tell the difference if you witnessed it. They will demand you to listen to their orders and just pay and get out of their lives. It's funny, they even added a 'doctor's protection fee' because of covid. It definitely isn't legal, but it's Canada, they control their customers. They want you to be blind and dumb and just give them free money as if yoy owe them for breaking your children's teeth. What can we do?

Hi, I would highly never recommend to take your toddlers or little child to this dental clinic. Since my toddler have alot of pain in her mouth so we went to the General dentist but my kid was scared and didnot opened her mouth so the dentist referred us to the pediatric dentist as they have more trained staff and environment that attract kids. Unfortunately, next day we went there but the environment was more scary than the General dental clinic, not a single thing will attract ur child except the fish aquarium without fishes at the hallway. Not enough staff, no one tried to attract child by playing, toys or talk so that child open her mouth. Although myself, DR and another assistant staff right away opened the child mouth and she cried crazily. Anyways the DR was polite and nice but the 2 receptionists are worst everrrr and horrible. Once my child fall asleep after alot of crying than I just opened her mouth lightly and I noticed the pain is not because of the cavities but there is a big mouth ulcer and I took a picture from my cellphone rightaway and request, literally I was begging 2 of the receptionist alot to please please show this picture to the DR so the she can prescribe some med to my kid but they were sooooo rude and didn't allow to accommodate my request, although we paid full money for the visit. May b this clinic is good for older children but big NOOO for the toddlers. Even at home before I went there I was able to take my kid pictures from different angles by playing such as close ur eyes, jump, hands up, open ur mouth, say AHH, open ur fingers, show me ur tongue etc etc, take few minutes only, feels like I am more trained as compared to them.....any ways....Thanks......

Dr. Lin and the entire staff are the most professional people we have met. What makes them even better is that they are the best with our children. They know exactly how to manage them when they are nervous and how to explain what is happening. I would recommend this office to anyone who wants the best service.

Extremely rude receptionist I asked her name she refused to give her name in a very bad tone. I asked to talk to the office manager she said I am the office manager!!She refused to give me appointment for my kids and told me to find another dentist.Dr Berger is an amazing dentist. I have amazing experience with her for my kids dental work but I am sorry for people who have to make appointment with such rude and disrespectful front desk people.Hope Dr Teresa Berger reads this review.It is a shame for that office to have such an impolite office person.

The worst kids dentistry I've ever seen. Since yesterday my 4-year old son has been crying. He couldn't sleep at night and said that if I sleep

09/03/21 - If I can give a ZERO star, I would have done so but unfortunately I could not. This place is the WORST dental place. The lady receptionist is pretty nasty and mean. She has time to tell you that it is COVID time and give a reason why they can't respond. She does not have even a second longer to be on the phone other than telling me that they are short staff and that I will need email to book an appointment. When asked how do we know that the email has been received; her response was “if I have not heard back from the dental office”, that means they have not received the email. Not only it was not helpful but she actually raised her voice and it sounded condescending. In the end, I told her that there is no need to talk to me that way and I was only trying to understand why there is no call back when the email was sent three weeks ago. Regardless of how nice the Dentist" is

Some of the medical staff there are good, including Dr. Lin and her assistants, but the receptionists are some of the rudest human beings I've ever had the misfortune of meeting - Lisa being the one that stood out the most. Other reviews seem to echo the same. Unless you have no other options, I'd highly recommend staying away from this place.

The Doctor is not bad but be prepared for some extremely rude customer service by the receptionists. A lady named Nicky had a nasty tone when we had to cancel an appointment because my son was sick.There are many dentists in Scarborough, keep away from this place if you can.