Stone's RV

We are so pleased with our service experience with Stones , RV. Jolene is excellent, and answered all our questions. She is a wonderful asset to Stones .Definitely recommend them.

While making a crucial trip across Canada in our new trailer, in June 2021, our new refrigerator quit. Of course it was on a weekend, and we were already far from Nova Scotia. We got in touch with Jonathan, who graciously took time out of his weekend to make arrangements with Smith’s RV in Thunder Bay to take us in as soon as we could get there.It is not often you get the owners and senior staff to make you feel like you were one of their own customer family, like they did at Smith’s RV. It was like being home at Stone’s RV in New Glasgow. After exhaustive troubleshooting and failed attempts to get factory parts help (American Holiday), a great technician was able to identify a substitute part to solve the problem. We were able to be on our way that same day.Having been in the service business myself for many years, I understand that everything does not always end the way you like. However, empathy, honest effort and integrity, always win the day. This experience also reinforced my belief in maintaining great relationships within your industry. Great friends in Stone’s RV, and now Smith’s RV, turned our disaster into a great “Campfire Story”. Thanks, from Wayne and Rita Taylor of Antigonish NS.

Great organized service and knowledgeable staff when purchasing our new rv

Very helpfull and knowledgeable group of people. Start to finish, my purchase experience was excellent. It is always better dealing with people that can laugh and joke around and seem to love their jobs. This group definitely comes through on that. I highly recommend them!

Not impressed with our invoice for summarizing our 2018 motorhome. We were quoted $150 and 45 minutes for a mechanic to show us how our coach works as we are first time owners, $700. Called Service department and they said it was a not expensive, would not reimburse some of the cost involved. Lost our business!FYI: Service Department never got back to me, as per their reply!

My recent on site service call by Steve Hendsbee absolutely on time, professional, very friendly and met all of our expectations. We received a handwritten note from Alen at the service department that was very much appreciated. Great team along with excellent service.

They are the best we are never disappointed with the service we just purchased a C Class so now I lost count on how many we purchased from them. That goes to tell you what the service is like we keep coming back there just like family to us and we love them all

Went for a replacement part. Service fella was knowledgeable and helped me find just what I needed.

I cannot say enough good things about the service staff at Stone’s RV. They worked their schedule around my travel dates to fix my 5th Wheel. They were very professional and courteous. I would recommend Stone’s RV to anyone who has a problem with a RV in the Maritimes.

Very helpful with the parts I needed. I've been back a few times now for parts for the Moho". I must mention ..it is a OLD" Moho