Home Reflections Design Inc. - HRD Homes

HRD is synonymous with quality and a great home building experience! From design to construction your needs are taken care of every step of the way. You will love your home build and I can’t recommend this company enough!

Second floor remodel adding Jack and Jill fullBath and addition of a bedroom and master bedroom bath reno.Great company and the owners were fun to work with!

HRD was incredible to work with from start to finish and made the process of building our dream home enjoyable and stress-free. In addition, we thought it was pretty great to meet with the company's actual owners when designing our floor plan and making selections. The entire team at HRD made us feel very comfortable, involved, and well attended to throughout the whole home-building experience. We met with several builders and decided on HRD because we were drawn to their personal yet professional way of business. Plus, they build beautiful, unique homes; no big box builders or cookie-cutter homes here! After living in our beautiful home for a few months, it is clear to our family that HRD takes pride in the quality of their craft.Thank you again for a lovely home.The Douglas Family.

We have custom built 3 times previously & swore we would never do it again! After shopping around, we found HRD & presented them with a hand made drawing of our future dream home.They made our custom home a reality & worked with our budget in a very timely manner. Robert, the owner, was very accommodating & invested in building us the house we wanted. Our site manager, Corey, was exceptional & very accessible & caring. Janaye was always available for any questions, consultations & product selection appointments. Janaye was always prompt with replies, suggestions & great with managing any concerns.We have been in our forever home for a year now & love it every single day. It is a dream to wake up in & walk into after our long days at work. Any issues or fixes needed have been acknowledged & repaired promptly.The quality & finishes are excellent & beautiful. We highly recommend HRD, they have been a great company to work with.

After our initial searches for a custom home builder where we had dealt with 2 frustrating companies who could not provide proper estimates and were not willing to work with us as a custom home builder, we ended up walking into HRD's show home and absolutely loved their show home. The meticulous designs, choices of colors and finishes and the way they welcomed us, we knew this was going to be the builder for us.Through the process Rob and Lindsay worked with us very closely, they were there to answer any questions we had and supported us 100% through the build. Rob offered excellent suggestions that only improved upon the build of our home, and I could not have imagined building our acreage with any other builder after the positive experience we had.Not only did they have a reasonable build time for the home, from the first dig to our move in date was only 6 months!! They finished the build 2.5 months early and at our move in date, there were no imperfections or outstanding items that we had to follow up on.We have been in our home for almost 2 years now, and have not had any maintenance items come up, the design and attention to detail in the build process was fantastic. The build quality is absolutely outstanding, job well done HRD.We are looking forward to developing our basement with HRD in the next year. Rob and Lindsay and the HRD team are excellent, and you would not regret building your home with HRD.

Condescending, contradictory, and corner-cutting are the best words to describe our incredibly disappointing, disorganized and frustrating experience with HRD.We were curious about the build process and had questions during our build. We should have known early on that concerns weren’t going to be well-received when the owners called us after we had already shown up to an on-site meeting to tell us they weren’t coming after all. After that, a lot of questions or concerns were met with terse answers like “it’s not in your contract” or “it’s not on your plans” (meaning if it was in the contract but not on the plans or vice versa, they would try to dodge the issue).One example of this is that we were very clear from the beginning we wanted a butler pantry (googling this term shows a very particular style - one a builder should be familiar with) but we ended up in a lengthy debate where they interpreted butler pantry as simple shelving. And despite the term butler’s pantry literally written in our contract, they said it wasn’t on our plans. So, we ended up eating most of the cost to add the cabinets that should have already been included and then HRD made notes on our file about how they covered the costs. There are many, many more examples where we were frustrated by how disorganized and contradictory they were.Most of the time when we had a question or concern, HRD was dismissive or pointed the blame at us… the client... who invested their life’s savings to build (and to quote the owner’s response to us when voicing our concerns) “it’s just a house.” The experience was so sour that we are planning to sell.

HRD built our new custom home in Stony Plain, and from day 1, Rob, Lindsay and HRD team where so easy to deal with. HRD makes the home building process very comfortable. Starting with the design of the home, no pressure or commitment was forced upon us at all to commit in anyway before we where entirely comfortable with our decisions. Once a design and commitment was made on our part, the project execution was very quick and delivered final build ahead of schedule. Any hickups along the way where dealt with immediately and HRD made us feel like we where the #1 client! We would highly recommend HRD as a home builder to anyone!

Very unorganizedThey do not have very much experience building new homesThey are inexperienced and do not have a good understanding of simple building codes and practicesTheir homes need to be thoroughly inspected by a third party

I am so impressed with my new home! From start to finish, the HRD team dedication was simply outstanding. I was not just a number to them, but a valued client. Robert and Lindsay, HRD owners each played a vital role in designing, planning and Lindsay helped me make selections. On site construction was supervised under the watchful eye of Matt, building supervisor. Any concern or request I had were immediately addressed by Matt. Robert also made onsite visits during construction. Building a home could be an unsettling experience, but HRD Reflection Design were determined to make me 100 % satisfied. Thanks HRD!

My wife and I built a custom acreage home with HRD last year. We have been very happy with our new home and the level of service provided by the HRD team. Rob and Lindsay were very open and honest with the building process and the cost to build, which gave us confidence to partner with HRD on this new construction. Our site manager Matt was exceptional and very accessible and accommodating. We would like to thank the entire HRD team for guiding us smoothly through the building process, keeping us on budget and helping us build our acreage home the way we envisioned. Thank you again HRD team!!!