Charlie's Chopsticks Welland

Ordered through skip the dishes, got about $80 worth of sushi and wasted almost all of it. Quality was absolutely horrible, tastes very dry and not freshly made. Was put together very messily. Would Value what we got at 12-15$. Not impressed and will not be ordering from here again.

Complete waste of money and incredibly disappointing. I've ordered from here a few times however not within the last 6 months.I ordered a rice bowl with beef and broccoli. The rice tasted awful. The beef was dry and chewy. The broccoli had a weird taste to it.The only thing I ate was the spring roll they give with it. I only ate it cause I was starving and didn't have much else to eat in the house.This was such a disappointing experience, I don't think I'll be ordering again anytime soon.

The sushi rolls are ok at best, basic. The tempura shrimp was clearly made ages before my order as it was dry and hard. Worst of all they sent no wasabi with my sushi rolls which were pretty small. Underwhelming overall.

It use to be really good but it’s gotten continually worse other the years. They once served us “Salmon” that was just a grey slice of something it was grey through and through so it wasn't the skin photo added below. This was taken a bit ago before they switched their bowls the smell stinks up the house and the beef tastes super low quality especially for the cost even the broccoli is undercooked. They skimp on anything extra" as well. I'm updating this as it also made me sick to my stomach shortly after finishing. I wouldn’t recommend anything from here."

i’ve ordered 3 rice bowls from this place .first one i ordered had 2 incredibly small pieces of chicken bone in them , i bit down on one and it actually slightly chipped one of my teeth , and while upset , i didn’t complain because i recognize that that kind of thing could be easy to miss if it’s in the chicken itself , although i still can’t figure out how incredibly small (like half the size of a rice grain) pieces of bone that presumably chipped off of something would be there in the first place.the second one was good !i only write this review because of the bowl i received today . upon first glance , it looked fine, chicken is always cooked efficiently (thank god) but i immediately noticed the vegetables were undercooked , the broccoli in particular . i shrugged it off , not seeing this as a huge problem , but as soon as i took my first bite , i was immediately hit with an unbearably salty taste , one i hadn’t even remotely experiences in my previous bowls . i noticed some of the rice was a darker colour , and i’m hoping that the taste wasn’t soy sauce , as i have celiac disease and consumption of gluten could render me bed ridden for multiple days . i do recognize that i keep forgetting to exclude the spring roll from my order (i handed it to my mum and she mentioned that it was awful before i even had brought up my concerns with the bowl), and while contamination is important and could harm me , it won’t do nearly the amount of damage pouring soy sauce onto the rice could . i didn’t consider it to be soy sauce at first though , it was so strong that i had assumed someone had literally just sprinkled salt all over the top of the bowl . because there is a generous amount of rice in the bowl , i figured mixing everything would be the end of my problems . but it wasn’t . whatever the salty taste originated from had seeped into much of the rice grains at the top of the bowl and wouldn’t mix , so each attempted bite was a 50/50 chance of being fine or incredibly salty . the salt rendering the meal inedible is STILL not what lead me to writing this review . while attempting to mix the rice more , i felt my fork hit a hard lump in the rice . i tried stabbing it with my fork but it didn’t budge the inside was rice that had completely cemented together , entirely uncooked and wasn’t even a small amount either , this was at least two decent sized bites of rice that had supposedly gone unnoticed . the attached video is to show exactly how much effort was required to crack the thing in half .i work in the food industry , so i don’t like making reviews on account of harming the business , i really only write this because it’s obviously a result of pure laziness , not honest mistakes that we all can admit we’ve made from time to time . that is why i gave the first bowl (and honestly the majority of my sushi orders) a pass . undercooked vegetables , salt that makes the meal inedible , and a giant rock of rice all within one bowl is unacceptable . this is an issue and instead of trying to nickel and dime everything including charging for extra cutlery on the delivery apps (which , by the way , is misleading , because although you send cutlery anyways , many restaurants do not so people may assume they HAVE to pay 25 cents for a pair of chopsticks) , and making sauce containers so small that you couldn’t dip the sushi even if you wanted to , there needs to be resolve in regards to food preparation . i saw in previous reviews from a couple months ago that there had been attempted resolve in kitchen staff , but it seems as though nothing has changed . do better , because even those of us will receive the most bland meal and continue to order are getting frustrated . also , you need to warn customers before you begin adding allergens to a dish by including it to the list of ingredients , if it actually was soy sauce .

Always great food from here! Wish they had more drink options I don't get a drink because I don't like the milk tea or fruit shakes they have. Also dessert would be amazing

Ordered a rice bowl and they gave me the wrong one. I walked in showed them my order was wrong the lady inside said what do you want me to do and told me to pay for another rice bowl.In the end Charlie chopsticks would not fix there mistake and told me they did not care if I don't come back.

Order take out from here, been curious to try and hoping this would be a good Welland sushi place. It was ok, had better at other places won't order from here again.

As far as fast food sushi goes, this is pretty good. It is fresh, and every roll is made to order. What I really enjoy is the option to choose your own fillings, which is kinda fun. You can order straight from their website.Delivery is fast and friendly.Like most sushi options, it is a bit expensive, but not unreasonable in comparison.

Tried the salmon poke bowl. It was excellent. All the ingredients were fresh and delicious. Highly recommend it. Can’t wait to try the other items on the menu.