Maple Leaf Self Storage

Avoid this facility. They lack pest control. Our furniture were damaged by mice. See the photos. When complained to the management Erin Leach responded that their checks for mouse didn't find anything while our furniture were covered by mouse droppings. Just sharing my experience so you know. Contact me for a video of our unit that covered by mouse droppings. The movers were concerned about their health.

Reasonable rates and friendly staff. After visiting a couple other storage places in the PoCo area, I decided to go with them. Carolyn contacted me by phone within 5 minutes of me emailing for more information. She was so friendly and helpful that I decided to drive there the same day to look at their facility. I was warmly greeted by Carolyn and Valerie (?). They were both very nice throughout the whole process. Carolyn showed me exactly the unit I wanted which was secure and climate controlled. The whole place was also very clean, accessible and well lit. I will have no problems storing my belongings there so I signed up right away. They allowed me to get a storage even if my move in date won't be for another 2 weeks. I highly recommend this place!

I signed up for a storage unit at Maple Leaf Self Storage in Poco in January 2018, just needed a small 5x5 unit to store some items while selling our house. The entire process was very smooth and professional. The staff are extremely friendly and knowledgeable. Every time I go in they continue to treat me with the same friendliness. I am big on service and they go above and beyond.The facility is very clean, easy to access and very secure. I would definitely use them again in the future.

We have been dealing with this company for over 8 months and they have been absolutely exceptional! We were recommended by our realtor and we were so glad we picked them!The staff that work there are so friendly, accommodating and helpful! Now that we moved we have moved all of our storage to our new place and have to say goodbye but I would recommend this clean dry and exceptionally great location and staff to everyone! Valerie is amazing and she’s always going above and beyond to help! Thanks to you all again!

Do not recommend. I am currently using this facility and recently went in here to see about downsizing to a smaller locker to save some money. I was told that if I do, I would be considered a new customer and pay the higher rate. Within 2 days, I got a letter at home saying they were putting up the price of my locker in 30 days. Will be moving elsewhere very soon.

Thanks to Tim and Val for their excellent service from my first phone call prior to the move and then again during the one month we needed storage during our recent move from Alberta to B.C. Clean secure storage accessible when needed. Thanks again!!

Maple Leaf in Poco has been great all around. Started with professional customer service during account set-up, ongoing support throughout, and easy move-out procedures. Staff are always friendly and prompt to assist. Facility is clean, bright, and secured. I would definitely come back for my future storage needs!

Erin and the whole team at the Port Coquitlam Maple Leaf Storage are top-notch. They were considerate of my needs in a rough situation with family and provided above and beyond service throughout. I fully recommend this facility to anyone with my personal experience as proof of their integrity and professionalism.Thank you Erin and everyone there.Patrick Haines

I have been storing my belongings in a unit at Poco's Maple Leaf Self Storage for over 5 years. During this time, the facility remained safe, secure and always very clean. Everything remained in the same condition as the day it was stored. Customer service was always friendly and helpful. Thank you Valerie. If you are looking for peace of mind in a storage facility, this is definitely the location.

Storage units are not a place you typically think of customer service being great but this was the case here. I only needed short term storage but Tim was a huge help and walked me through the entire process explaining thoroughly.One suggestion i will make is I would upgrade the motor on the front gate as it moves verrrry slowy.