Van-Burn Collision

Stellar friendly service. Ben, the owner, was attentive, caring, courteous, professional, knowledgeable & warm. Not only was my car repaired quickly and in a timely manner but when I retrieved it it was spotless. As though it had been detailed. The experience was effortless for me and seamless. Ben & his crew followed strict Covid protocol. I’ve since recommended his business to various friends & wouldn’t hesitate to take my car there again anytime. I’ve been in the customer service industry for 30 years & haven’t seen anyone finer. Thanks for an excellent flawless experience.

Had the most pleasant experience taking my car here. Ben went out of his way to source OEM parts. The finish was top quality. They even detailed my car before pickup. Professionals start to finish, would look nowhere else for paint and body!

We scratched our right rear door panel in an underground parking, took our vehicle to CSN Van Burn on Dawson Street on a late Monday afternoon for an estimate. We did not book an appointment ahead of time, Chris was in the shop, gave us a rough estimate, and explained to us the difference between claim ICBC and pay the damage ourselves. We were planning to take the vehicle to another repair shop to compare the prices; but did not do that.We contacted Chris for a firm estimate the next day; Chris gave us a detailed estimate and specifically mentioned the new painting of the damaged door panel will stand out for a few months until it dyes down against the 10 year old paint.CSN is a very busy shop and our repair appointment were booked one month after we received the estimate. We contacted Chris one day before our appointment, he had our file ready and a free Japanese brand courtesy vehicle put aside for us. It is worth for the wait, the job completed within the time frame Chris told us. When we took our vehicle back, the repair job did very well, the vehicle was thoroughly vacuum and cleaned in and out.We recommend CSN.

Chris and Ben provided professional, immaculate repair and paint in a timely manner. Best customer service. Great team.100% recommended.

From the start, Ben was upfront and honest about the services he would provide to fix my collision damage. Him and his team over delivered - not only fixing up what they said, but taking care of little details here and there. As a woman, I haven't always felt comfortable in the car industry, but at VanBurn, the service is top notch. It is no wonder you have to wait a bit for an appointment. Why would you go anywhere else?

Ben helped me yesterday with a repair to my back lower panel on my SUV. He was so wonderful, did a fantastic job the same day I called and sent me on my way. I would ALWAYS go back to Van Burn and their team. I look forward to getting my other panel repainted with them knowing how trustworthy and skilled they are.Great humans doing even better work. I so appreciate when a team makes my vehicle stuff easy because it can be overwhelming! I drove away from their parking lot feeling so relieved and thrilled with the work they did!!!

GF had an accident, went to go pick up the car with her. The team was great! Friendly, insightful, and helpful.They went above and beyond and got a battery installed at last minutes notice for us in 24 hours.An honest team with an honest business. If your car needs body work call them up. Or requests ICBC to use them.

Took my Ford Mach-E here for a collision repair. Chris and his team took care of me with professionalism and timely service. Would 100% recommended

Ben from Van-Burn Collision was extremely helpful to me when I needed to repair and replace body damage to my car. They also noticed that the collision also affected my driver-side window function, and fixed that as part of the process. Then, when the window started acting up again almost a year later, Ben fixed that free of charge. Can't recommend enough.

Ben and his team did an amazing job of repairing my car on more than one occasion. They are upfront and transparent about the work. Highly recommend this place.