London PEAK Sleep Clinic

The staff including the doctor I saw (who is amazing!!) the technician who helped me with my studies and the office booker was very professional and friendly. I had an amazing experience and I always felt like I was dealing with human beings on the other side which is an almost uncommon experience in our healthcare systems nowadays. The doctor was thorough and clear and the office administrator helped to find me a solution to be seen even with the very long wait list. They were right on time (even early) for my appointment and gave me all the options available to me. I am feeling much better with treatment.

The service was great. The clinic is clean, the staff is amazing and extremely friendly (I had Shelby). They make you feel comfortable and welcomed. I have nothing negative to say about my experience there, I was not expecting a bed and sheets to be as comfortable in a sleep clinic.

Dr spent over half of the 10min call lecturing me about how wrong I am for not taking medication for an unrelated condition that is well managed without it. He was very pushy and wouldn't stop even after I explained why and I ended up telling him repeatedly that it is my decision and not related to my appointment with him.Extremely disrespectful. Continually cut me off and talked over me when I was trying to ask questions actually related to sleep issues and belittled my concerns.

Had 2 sleep tests done here and maybe slept 3-4 hours at either one. Would highly recommend bringing or asking for earplugs because doors opening and closing in the hallways will wake you up. Tecnicians were quick to set me up and were very polite/nice. If I had one complaint, it would be that the bedding in each room I stayed in had sticky patches (leftover sticky residue from the sticker sensors placed on previous patients). Pillows, sheets, and bedsheets included. It's a little understandable but still a little icky. Honestly not sure how they could solve this problem but would be nice if they could consider it.

Staff was nice and facility was clean, although a little loud for a sleep study facility (I had the room next to the staff lunchroom).I had chosen this facility for the option of having a doctor trained in CBT-i. Unfortunately was only offered a pharmaceutical solution. One prediction ran out and was not renewed and I had to stop that medication cold turkey. About six months later I was called by my pharmacy saying they got a fax from the doctor telling them any further prescription renewals will need to be managed by my family doctor.The doctor that I was dealing with was kind, but only worked one day per month and I felt the same as with previous sleep clinics, they want you in for the money to do the sleep study and once you’ve done that they really don’t diagnose beyond the low hanging fruit of sleep apnea or restless legs.

It’s like stay at hotel for the night private rooms. They make you feel as comfortable as possible.

Staff was great. Made me feel really comfortable. The clinic is extremely clean and the beds comfy and it was a quiet experience. The turnaround time was good and they were communicated to my family doctor so we could act on my SEVERE apnea.

This is a late posting. I had a sleepover and I can say that the staff was very courteous and attentive, the attention they gave was very personalized - too often with clinics it can feel like a rotary and this clinic and the Doctor Soparkar who looked after me was very kind and considerate and understood my other health conditions and helped me understand how my sleep can be impacting this. My diagnosis of sleep apnea came as shock but I feel much more rested and have even reduced a blood pressure medication of the 3 I am taking since I started treatment.

Sleeping with wire in an unfamiliar space is strange. But this is my second time. Another clinic I went to was much older, this one is clean spotless I felt very comfortable and the rooms had the blackout style blind and was quiet making it comfortable. The equipment was also much smaller than the previous testing place I had gone to. The people operating it were nice and attentive.