Drewlo Holdings -- Apartment Rentals

Drewlo Holdings is a great place to live. Living in an apartment building is a new experience for me, and they made the transition very easy. The hallways, elevators, and lobby are kept extremely clean. Management is right on the ball. Any and all issues are taken care of right away. I like the ideal of concierge and security in the building. It makes me feel safe and relaxed in my space. Having 5 appliances and not having a community laundry room is great. The salt water pool, hot tub, and workout room are added benefits that are well kept. I also have a great view of southwest London.

My experience with Lisa was a nightmare. She is rude and arrogant. I gave them two money orders for first and last months rent only to find out I didn’t get the apartment. She refused to give me a reason but I know it was because I had a dogMany people in that building have dogs.She has had my cheques for almost a week, I wonder what she’s doing with them.Until you know you have the apartment for sure I would be hesitant to give her any money whatsoever.One star…she’s not worth that. I just wanted to post this

I had heard such great things about Drewlo and was so excited to view and apply for an apartment in Kitchener. After going through the thorough application process and even giving the last months rent deposit, they denied my application and will not say why. No option for a co-signer even! Even with decent income, great credit and great references, they do not want me. How are young people suposed to find a place to live these days? The person I spoke to on the phone did not care at all. Sounds like they don't want my money! What a terrible experience.

I have only given a two star rating but not because of your apartments. My elderly parents enjoyed their two year stay in one of your Woodstock apartments and only moved for health reasons and to be closer to family. Our complaint is with the Wyse Meter company you use for utilities. They have been causing problems since my parents moved and have been trying to pay their last bill. Due to you using this company for utilities I would not recommend your buildings or rent there myself even though I like your company.

Something is wrong with this company. The rules, policy, when applying to them if can afford the rent, but get rejected why not send the renter's an email who applied and give reasoning they said for privacy or whatever then email or send letter. And if need to lease again need to apply again for another application. The rooms arent amazing looks almost like just a little more of an upgrade of a retirement home, cost is a bit high and expect better looking still messy on floor, walls, better in certain houses to rent or other apartments.

Drewlo Holding only cares about your money, the staff were very rude and unprofessional when it was time to show a real accountability. I had very hard time to transfer the lease since they changed the rules to not allow it; they prefer the worst for tenants with strict lease transfer tules although sometimes it is the only option for tenants. they push you to terminate the contract for more money with new rentals. Even when I wanted to terminate the contract, after paper notice I had to call them like 4 times for such an easy task. Extremely rude people in management. Give them money and that’s all they want!! Try to AVOID THIS COMPANY.

No star rating…Never see this rude and unbelievable manager.I had lived in Drewlo’s apartment for almost 5 years and start to pay the rent fee every month from 2022 using the Drewlo introduced third party payment website - Letus. Last year, they automatically took a month's rent from my bank account when I had never set up any automatic payments. I don't know how this was done and I think it is illegal. I asked Drewlo, their answer is HOW DARE ARE WE?! But the situation is YOU DID! When I emailed Tara, their finance manager, she never listened to a single word of my explanation and never looked at the evidence I provided; Tara just asked me to provide receipts from when I was charged a second time. I would like to ask, how can I get a receipt for a payment I did not authorize and which I did not do myself? Never listed and never looked through is how your company solve the problem.I just wanna share my worst experience to the people who wanna live in Drewlo. I don't need to hear any explanations from you and I will seek legal help.⚠️Tara is absolutely the rudest manager I had ever seen in my whole life.⚠️And my advice is don’t live here, the company will take your money from your bank account DIRECTLY. Even you showed the bank statement to them, they will still told you they did not do this. But the true is the recipient of the money that inexplicably disappeared from your account was the company Drewlo :)

Beware the new thermostat controls. Despite residents paying for hydro drewlo has decided to install new thermostats with controlled temperature. Despite multiple residents complaints they are choosing to ignore the complaints and not investigate.

My husband & I have been here at Drewlo Apartment building in 205, for 2 1/2 years. We have really enjoyed ourselves! We are in the Hazelton suite, 2 bedroom. We love where we live. It is quiet in the halls & the tenants are very pleasant to talk to. Our Superintendents are very nice & help you any way they can. If we need something fixed, a requisite goes out to the men who fix it, within a couple of days, it is fixed! I love that Victoria Park is our backyard! We walk all the time in the park, when it is nice out. They are renovating the pool & exercise area, so for now I have been walking the halls, all 7 floors, twice. It takes 1/2 hour & is good exercise. I can't say enough good about this place, put it this way, I won't live anywhere else!!! We feel blessed living here! Jane Stevens Apt. 210 at 205 Victoria Place Kitchener.

We live in a Drewlo building in Burlington and are very happy with our apartment, the building superintendent and the management by Drewlo Holdings. The building is well maintained and they do listen and respond to concerns.