SEPHORA

Staff is very warm and friendly with you. Shannon helped me with my shopping here today, and she helped me a lot. She was kind and friendly, she complemented me, and she made sure I got what I needed. I will be coming back.

When I went to check out. The girl didn’t take my email correctly so I didn’t get any points!! And no samples. With over 200$ purchase.. Every time this has happened here. This is why I just order online now. But I wanted to check out a new line of make up before buying. I had a feeling. Reconfirmed it. And still..

I always shop here for all the girls in the family for birthdays and Christmas . This Christmas I made my usual several trips to purchase gift cards and items . The staff entering the store were cheerful and welcoming however the purchase counter staff on two different occasions in the month of December were not nice and welcoming at all . I spent hundreds of dollars in one trip to only get one tester of perfume however I didn’t say anything . Then returned with a gift card I got for Christmas and said to the staff that my birthday was recent and she was rude and short with words saying we don’t give stuff just points . As much I love points it’s the samples that allow us to try and make future purchases . I said well do you have any samples you could throw in ? She gave me one and only one from the bags full she reached into for it . Very disappointed !!! I can honestly say several things I regularly purchase now all came from getting samples and being able to try the product .

I enjoy going to this location. However, i don't enjoy the customer service at the checkout. Never had an enjoyable experience.

Today, Sephora is a powerful beauty presence in countries around the world thanks to their unparalleled assortment of prestige products in every category, unbiased service from beauty experts, interactive shopping environment, and relentless innovation, including our expanding array of the ways in which clients can shop ...Or so they say...

Love love love Sephora. I really like this store. Their so helpful with any questions you may have. If you don't like something even if you opened it up. You can still bring it back if it doesn't agree with you.

I visit sephora at least once a week. I love makeup. However, this is a small store and is always sold out of the most popular items. Even if I hold it and pay for it online, my orders are often cancelled due to non existing stock.The staff can either be really nice or really rude and pushy. It depends. The lack of consistency in this store is really disappointing and I always drive to bigger sephoras an hour away.

If I could give zero stars I would. I went to exchange a gift I received from someone at Christmas, with a recipt. I asked they put it on a gift card since I suspected they would give me grief with it being so late. Jordy the store manager could do nothing, even after I explained I had been out of town for a month. Wouldn't honour it, or exchange r put it on a store credit and said I was out of luck since it was past the date I could return by. He was rude, even accused me of shopping at Guilford store on the 20ths when clearly that's the person who purchased the gift.