The Alley

❗️Please check your order before leaving ! I find that employees can miss certain details on the order! Items may be made hot instead of cold or the ice level is incorrect. I’ve ordered here twice and it’s happened both times.❗️Very small bubble tea place located in the Yonge and finch area. There is street parking on Yonge but it can get packed as there are many restaurants in the area too.I love their soy milk brown sugar drink.Limited seating, a bench and a few seats. They do take credit card, no Amex. They do UberEats too.I’m not sure if it’s a communication or just a mistake but they made one of the cold drinks into a hot drink. The label and receipt indicated a cold, less ice, drink but it was prepared hot in a hot cup.There are plenty bubble tea places in the area. If you’re a fan of soy milk and brown sugar, I recommend getting it here.Update: Went back for a second visit. I ordered 9 drinks, one drink was suppose to have no ice but they put ice in it. The seal on the large uji matcha latte was not sealed properly. Other than that, the drinks were good.

I was at this location once. Yonge and finch. The most horrible experience out of all the alleys I visited. Two obnoxious girls at your service. The quality of drinks very low. They don’t care like the other locations and they are very slow with service. I was first in line and four people behind me. I got my drinks last. Would not recommend this location at all. Customer service below zero.

Good bubble tea; though I've had better at other places. The service was quick and the staff were friendly. Cozy atmosphere. Overall a good experience.

I came last Night to order some drinks the drinks were not bad. But the staff the girl at the cashier She is very rude it’s clearly on her face that she hates her job…

I have always liked The Alley and have been going here since it first came to Toronto. I always get the royal no 9 as I liked the hint of blueberry in the flavour but also like their iron goddess.I'm a bit disappointed lately as the quality of the tea hasn't been the same. I've noticed that it's tasted a bit watered down and I find myself not wanting to spend about seven dollars in a drink that I wouldn't really enjoy. I've only really been saving the points for a free drink and would probably only come every now and then.I'm not too sure about other locations but this experience is from this location specifically.

Very good menu, the places rises above the many other options in the area. Consistently good experience. Occasionally sells out of some unique specialty teas.

Good service, quick and very refreshing Tea. We ordered green passion fruit tea, less sugar, regular ice. Really good for summer days.

I asked if they had cheese foam, the guy at the counter said that their snowy velvet" series was cheese foam. DO NOT GET IT IF YOU EXPECT A FOAM ON YOUR DRINK. I ordered it and got a couple drops of white liquid on top of my tea. Not at all what I wanted. It tastes ok but it wasn't what I was expecting and it cost me 7 bucks. Waste of time and money"

Bubble tea was good! Service was a little slow, the wait time was 30 minutes after we ordered two cups of bubble tea. There was only 2 people in the store; unknown amount of mobile online orders. Probably wouldn’t go to this location again since there’s so many choices on the street. The drinks were good though.

this is probably one of the least reliable Alley locations in the GTA. i live close so i stop by a lot and they're never in stock. my chance of getting my drink is like 20%. they were once out of all milk literally in the middle of the day on a random thursday. how????