Cook it - Boîte repas | Meal Kit

Ingredients were mad poubelle. Literally poubelle. Freshness does not seem like a key factor with Chef Cook It. When I brought this to the attention of their customer service, they just told me to unsubscribe. This is a huge embarrassment for them. If anyone is interested in purchasing from Chef Cook It, I would think twice and steer away from them. Other subscription boxes companies such as Good Food are so much better.

I am updating my review. I keep getting charged after begging them to cancel my account. My experience with cook it has been a nightmare. Terrible customer service, I was a client with miss fresh then my second box with cook it got one week late with all the food spoiled and they never responded (or apologize) for that. After a week I finally got my subscription cancelled.

Since I started ordering Cook it my life has changed! The entire process was created to serve better their customers. Starting by the delivery, it is always on time, the preparation is easy and well explained, the food is delicious, the portion is generous. I definitely recommend it.

did not receive my order for three straight weeks and repeatedly got hung up on my the delivery team. been a month and have still not received my money back. i asked to cancel my subscription and all of a sudden an order was delivered to me for three straight weeks. the food is good but the service is questionable to say the least.

Portions are extremely small!!! Food isn't good. That's the beef Bourgogne 400g. Do not bother

I should have read these reviews before ordering, I hope I can save someone here the headaches I'm going through.1) First order; I ordered pancake batter from the pantry. Showed up expired by almost 6 months. (see pic). This was an early warning sign that cook it and freshness should never be used in the same sentence. I was promised a credit for what I paid and not a penny more in good faith for ruining a family pancake breakfast. Credit never showed up!2) One recipe called for lime zest as one of the principal ingredients. See picture, how can someone zest a rotten lime is beyond me.3) They bill credit cards 5 days before shipping anything. All companies process your payment when the item ships. Why is this a problem? Because my box that was to be delivered yesterday never showed up, yet according to their website the box was delivered.Delivered date: 2020-11-10. Now that's why credit cards are billed (not pending but actually billed) the week before a delivery. A call a few minutes ago told me that a box would show up today. Where has this box with fish and chicken that will show up with a melted ice pack been sitting since yesterday? How long ago was it packed?Moral of the story, this is a service that promises to save you valuable time cooking and planning meals. I can tell you first hand the time you save cooking their rotten ingredients is the time you'll be spending on the phone with them and writing emails instead trying to fix their mistakes.This is the 3rd meal delivery company I've used. I left the last 2 services and tried Cook It since they were the only one offering meals for 3 people. They are by far the worse choice out there.

Good food but the delivery service is unreliable and chaotic. Every Sunday I have to spend the whole day checking my phone as the shipping tracker changes the expected delivery time over and over again. Yesterday’s order said it was scheduled between 11pm and 12:30 am (?!!!) and then didn’t even show up. Of course it’s up to me to call around and figure out what happened. Now the food is rescheduled for delivery, but is it safe to eat? No longer ordering from cookit.

Been using Cook it sporadically for the past few months and i've been loving it. It's perfect for busy weeks. I love cooking but I hate thinking all day about what to make for dinner, that's why i've been loving it so much. It also makes you discover new ingredients, recipes and local companies, which i'm all for... PLUS, customer service is always on point, on the phone and on socials!

The quality and quantity of the food is A+. The recipes are A+.For some reason, they can't seem to get their website right though, good luck trying to choose your menu each week

I love Cook It. Service arrives on time and the choices are great. A few minor comments -- sometimes the recipes need to be adjusted: they have quantities for 2 or 3 people but I have to adjust some ingredients because I have the 4-meal pack. Also some of the containers are impossible to open. This one here could not be open except by brute force -- ended up nicking my hand and break an Henkel knife! But the food is restaurant grade -- family loves Cook It nights!