Auction Haeus and Liquidation Centre

I bid on one of their auctions and won an item on November 21st. More than two weeks later, they have stopped responding to emails and have not even provided the information needed to make payment. (See the full details below.) I'd highly recommend avoiding this company.- In the first message following the auction, I requested shipping, as I do not live close enough to pick the item up. Three days later, on November 24th, I received an invoice asking if I needed the item shipped. I confirmed that and asked that they charge my credit card.- The next day I received a reply from a different email address stating that they do not keep the card information on file and that PayPal payment would be required. I requested a link for this and did not receive a reply.- Three days later, on November 28th, I again contacted them and requested that a PayPal link be provided. Two days after that, on November 30th, I sent the same request again.- On December 1st I received a reply stating that based on your short history with Hibid" I would need to make a wire transfer. (Note that I have purchased dozens of items on Hibid with no issue.) I requested that the bank information be provided. They asked whether I wanted to pay in USD or CAD

Great deals to be had! Super owners and staff. Any issues they always make it right so you are happy

Great deals and great staff. Easy to bid and convenient pick up times.

I purchased a demo dishwasher and was very happy with the experience. The dishwasher worked great, the price was right, service was friendly and always quick to respond to questions. A great place to shop.

Staff nothing short of AWESOME!!Service AWESOME!!I have purchased several things from this auction and yes there have been some none working items, but what made the difference is they meaning the staff and owners did everything they could to fix the problem(s) and yes there were all resolved.People have to realize that most of the items are returns therefore parts may be missing or defective this is why we are purchasing the items cheaply.Keep up the great work and service!!!!!!!!!!!!!

Terrible customer service. told them i was purchasing an item and then they sell all the items before i can even get there without giving me notice.. blame it all on me, the customer, and back peddling how the conversation went down. No apologies just bad customer service. wouldnt do business here in the future.

Just remember when you bid the picture is not the item you are bidding on, they state new but when it is obviously used and defective will only issue a credit that's why they want cash payments. just be prepared to throw your money away on a high priced item. pick up is terrible, 3 car parking lot with 3 employee cars in it already.

What a fantastic auction service. There's loads of great products at very reasonable prices. They even sell a lot of merchandise on a retail basis; once again it's at very reasonable prices. Thanks for all the wonderful buys!

Amazing business to shop with.Friendly staff and the owner truly cares about what she does.Items are always as described and the auctions are fun.

Auction Haeus has truly won my heart with their exceptional customer service and remarkable auction deals. The staff is incredibly friendly and always goes the extra mile to ensure a seamless experience. The auctions at Auction Haeus offer a vast array of fantastic finds at fair prices, making it a treasure trove for bargain hunters like me. Whether you're a seasoned bidder or a newcomer, their friendly team is always ready to assist and guide you through the process. Highly recommended!