St Laurent Medical Center

Update: Not a walkin clinic any more, they closed the walk in clinic on feb. 1st, 2023.Long waiting line to get in and of course long waiting time to see a doctor. It might be just this clinic or it might be the health system in Ontario. In any case, this walk in clinic is open Tuesdays and Thursdays from 9 to 12 then from 1 to 5. You need to get here one hour before opening if you really need to see a doctor. Don't expect any courtesy at this place, particularly from the LifeLabs" attendance

It was a good clinic when they had a walk in clinic also. Too bad they closed it. My family doctor Dr Katanda is great but wait times for appointments are long. Many walk in clinics that are still open in Ottawa only take patients that are registered with them already. I hope they will re-open the walk in clinic or many patients will have to go to other clinics.Recently, there's a big issue with this clinic. They never answer the phone and there is no voice mail or waiting time to talk to somebody. You can request an appointment online but they have to call you back or you will have to go in person to take an appointment.

Modern, clean clinic with friendly staff. Parking is $3, cash and credit/debit accepted. If you have no insurance there's a $65 fee (cheaper than most places).They don't have ultrasound but they do have a bloodwork lab. I got there at 9:30am and there were only three other people. It fills up at around 10am so go early if you're a walk-in. Otherwise after 5pm is also pretty slow.Doctor was kind and helpful, same goes for the pharmacists.

They cancelled my son's scheduled booster and flu shot appointment because I'm the father and against giving antibiotics when it's not needed because it becomes like a poison killing bacteria. I had to make an appointment to CHEO because they fear malpractice lawsuit. February 06 Turning down a sick boy with a rash that you swear to care not informing patients parents termination until day of care because of fear of repercussions is despicable beyond repair. You could've redeemed yourself Dr. Omar Alsaffar. You failed my son to care more about reputation than life. You greedy (S O B ) I urge all Canadians to seek medical elsewhere.

Was a patient from 2019 to 2022. Original doctor moved out of the country and we were switched to a new doctor without issue.The intake for reception needs to be improved. More than once I have put my health card in the little bucket and they didn't see me do it or forgot about it, and didn't even LOOK AT my card for over 20 minutes.I moved out of the Ottawa area back in November 2022 and informed them of this, and they STILL haven't taken me off as a patient of theirs so I cannot even begin to look for a new doctor.

I just went to book an appointment because I am due for a refill on my prescriptions. It didn't show my doctor so I looked at their most recent reviews and saw that my doctor left the country in JULY and NO ONE TOLD ME. This is the second time my dr has left this clinic. The first time I had notice and they were able to get me in with another doctor but this time there was no communication at all and now I'm months behind on getting on a wait list. I am SO frustrated and angry. I have major health anxiety and this is so triggering for me. I need prescriptions refilled and now I will have to go to the clinic and have to start the search for a doctor all over again. The fact that they didnt even bother to call the patients and offer a new doctor or at least give us a chance to get on the years long wait lists is infuriating to say the least.

This clinic is one of the best in Ottawa. The doctors, nurses and receptionist are very helpful and professional. My family has seen a lot of improvement in wait times and communication over the past year and have always been happy with the care we receive.

My partner and I spent years looking for a family doctor. We were finally able to get one and were quite happy. We don't go to the doctor very often and recently called to make an appointment and was told that our doctor moved out of the country back in July and no one informed us. Furthermore they couldn't help us at all and the only option was to go to the walk in clinic. This is absolutely terrible service, not informing us that our doctor left is absolutely inexcusable. It takes a long time to get a family doctor in the Ottawa Valley and we could have put our name on other waitlists in the past few months. I would not recommend going here.

A month ago I called to book an appointment with Dr. Gosh, my family doctor at St. Laurent Medical, only to learn she had moved back to England. Considering that Dr. Gosh had already left the Clinic some months ago, it is inexcusable that I was not informed sooner and left to wait for another family doctor to accept me. This is not a criticism of Dr. Gosh who has every right to work wherever she wishes, but that of the organizational competency of the Clinic. Previously I had extreme difficulties to book or change an appointment at the Clinic as no one answered the phone and I was unable to leave a message. Unfortunately, this Clinic is just another sad reminder of the broken mess that is our Free" medical system."

They literally never answer their phone. I have called for appointments multiple times over the last few years and have always ended up resorting to other walk in clinics. I have also tried their online appointment request form and have never received a follow up. Very frustrating and disappointing.