Fluffy' Spa( Richmond Hill)

The most unprofessional grooming I took my cat's hair here to tidy up some parts of her body.Even though I told them to cut it very, very little, just make it tidyBut they cut it unprofessionally and untidy, and you can see in the photo how they made her hair,some area long some area shave????I had cut it before, it was much nicer, I made a big mistake, I brought my cat hair here, I paid 100 $ for this awful job.Please don't bring your pet here

It was my first experience and I am very satisfied with my dog’s grooming. I am surprised that many groomers in my area does not groom long hair pups, I am glad to find this place which does an excellent job. The staff there are attentive and my dog was comfortable there. However, you will need to book in advance as it is quite busy.

Zeus LOVES going to fluffy spa! He always comes back looking and feeling great! He has a lot of confidence after his fresh new haircut and is ready for the ladies.I have never been disappointed with their work. They are so friendly. And it is clear they make my best friend ever happy.

Update: Continues to be #1 in York Region with award winning stylists. Highly recommend!I always make the trip back to this spa even after moving north. They are hands down the best with their styling knowledge and professionalism. My little morkie has never looked better, thank you!

My husky had a great experience here for his first bath and deshedding appointment! I was impressed that he was able to do everything here, as I was told he was a difficult dog and wouldn't do anything at two other groomers. He came back so clean and happy. Definitely worth the money for a pleasant experience.

This is the only place I trust with my pets/babies!!!!! I have tried almost every groomer in Richmond Hill until I finally found Fluffy Spa. Firstly, my pets LOVE going to Fluffy Spa, they are happy when I drop them off and happy when I pick them up, I can't say this about every other groomer I've tried. The way all of the staff loves animals really shows through their work and care of my babies when they are there. Winnie grooms my pets and she is absolutely amazing at her craft. My pets always look like a million bucks when they leave and they feel sooo good about themselves after a fluffy spa day. Fluffy spa listens to what I want, loves and cares for my babies when they're there and makes them look better than anywhere I've ever tried!!

do not recommend! extremely poor management!!I booked an appointment about a month and a half in advanced to ensure it goes smoothly, a day before my appointment they called and cancelled.their reason was Winnie has to attend a competition and is not available for 2 weeks!! really??did you just find out she has to attend a competition on the day of??they did not have the courtesy to let me know when they were notified. poor management

Fluffy spa is great and they do a great job with both my cats (haircut and bath). The only downside is they are very expensive. I used to get both my cats groomed and bathed at a different groomer (unfortunately they closed) for around $180 (both cats with tip included). At Fluffy Spa the same services cost me no less than $350 plus the tip on top. So they are great, but I wish they were more affordable.

I have been taking my Persian cat to Fluffy’s Richmond Hill for years. They are so caring and professional and so patient to keep the pets comfort at the highest priority. They have bathed, removed undercoat mats, and maintained his nails. The theme pictures are an extra bonus. I trust them and the results are most appreciated by myself and most important my fur baby. Thank you!