TLAC Toronto Printing

I needed to print a book in memory of my father. My experience with TLAC from beginning to end was professional, prompt, and truly exceeded my expectations. Mark Lacaria handles my inquiry and was always courteous and clear. My book included lots of graphics and the end product was beautiful and I was very satisfied. Everything from order to delivery was 100% satisfactory. The whole process took place around Christmas/New Year time, yet Mark assured me that I will receive my books on the date agreed upon. The quality of the books was truly impressive, and I am delighted to have found such a good and reliable printing company. Thank you!

I needed my academic poster printed quickly, and TLAC was wonderful! They emailed me back quickly and started to process my poster right away. Even more, after I had paid, they offered to print on a higher quality material as they believed the colours of my poster would benefit from it. Definitely recommend!

I recently had a novel self-published at TLAC and found Mark a dream to work with. He walked me through each step of the process and patiently answered all of my many questions along the way. I am so pleased with the end product and have gotten so many compliments on the profesional look of the book. A concern I had while looking for a self-publisher was the quality of the binding but I had nothing to worry about with TLAC. Mark even had my books delivered by another courier when I told him about the bad luck I had with the first one. I definitely plan to use TLAC again in the future.

Truly a seamless experience from beginning to end. Mark made our vision come to life with superior customer relations, including courtesy calls during and after the job to ensure satisfaction. We needed a large run of books with high quality at a moderate rate, and that's exactly what we got. I would absolutely recommend TLAC to anyone looking for a great printing experience.

This has been our third year printing festival materials with TLAC Toronto for our organization and I can honestly say that the quality of product and service that the TLAC Team offers is phenomenal.We're so appreciative of Mark & the TLAC Team for being so understanding about our time constraint and were consistently communicating with us all updates in a very prompt manner. They were immensely professional and handled our order with care and precision. We cannot thank them enough for being such a friendly group & we look forward to working with them again in the future!

I had to do a short print run and the previous printer in Montreal did a horrible job. I called TLAC and there were so accommodating. I told TLAC that I had to get the review copies out as soon as possible and they were able to accommodate my request. I am so happy with the final copies. Judge for yourselves. The copies on the left are from TLAC and the copies on the right are from the unnamed printer in Montreal. Thank you John!

We worked with Mark at TLAC to print an artists' book project. The designer and I had to make a few changes along the way and he was very helpful and patient. The finished quality is really good and the communication, printing and shipping was all really fast. Great customer service.

I absolutely appreciated the quickness, efficiency and professionalism that I received from the staff at TLAC. Derrick K. was especially patient with my (many) changes. I wrote my 1st children's book and was impressed with how fast they were able to fill a large order. My children's book tackles child sexual abuse and I wanted a beautiful book to present to little readers. I received that from TLAC. I will definitely use them in the future.

My friends and I chose TLAC to print our first ever anthology project because we wanted to support local business and were very pleasantly surprised at the quality of both customer service and the product we received! If you're nervous about working with a publisher for the first time (as we certainly were), the representatives at TLAC are extremely patient, informative, and caring about helping you print the best project you possibly can. Would strongly recommend TLAC for any fellow creatives hoping to print within Toronto!

We came to TLAC for an end of year publication that we needed for a specific date. We followed all the protocols on our end and submitted on time. TLAC had never used the software before, and did not see our submission. I followed up with a phone call (after about a day as I had not heard from them and wanted to ensure things were moving forward. I was told that they could not see it. Ultimately after another day had passed their IT person downloaded the software and found it. Because they were unfamiliar with the new software they acquired, their delay in locating a file (we submitted on time) resulted in a late submission. They refused to help speed up production stating it wasn’t received by them till the date they located it. Ultimately the production of the publication was late and we were unable to distribute this at our final year end event. We are still quite frustrated that we submitted a document on time and met our timelines but, because they had not taken the time to learn the newly acquired software they had purchased, that we were affected by it.I still can’t understand why they couldn’t speed up production by a couple of days as there were no changes made to our document. In fact when we raise the issue that we had submitted on time and that it wasn’t us that caused the delay, they seemed to get their back up and made a point of holding us to their production timelines, and the publication was released to us to the exact min of their timeline. Which was two days late for our needs.Their printing quality is excellent, but their lack of comprehension of their contribution to the situation and their stern response of adhering to their timeline, in a situation that needed flexibility and finesse, resulted in us paying over $3000, for something that was not ready for our event.