Millbrook Tactical Group Inc.

Millbrook Tactical Group Inc has top notch products, amazing prices and excellent customer service. Millbrook Tactical Group Inc. is the whole package!I want to recognize Chloe for her professionalism and exemplary customer service. She went above and beyond to help me find the right product and provide me with everything that I needed with my purchase. Thank you!

Bought a set of boots from them, service was quick and friendly. The boots did break but they hurried the warranty process so that I would have them before my course started. Great customer service 10/10 would shop again.

Went to the Ottawa location today and was completely blown away by the care this place has for their customers. If I could give this place more than five stars, I would have because they made my day today. Great products, great people.

Friendly staff. They helped me pick out a pair of boots that fit nicely. 20% off military discount as well. See you in 2 years when I can get new boots.

World class gear/training, but more importantly, even better people who care about you and getting you ready for the job!Great for any first responder, military, police looking to improve their gear, training, or other workplace skills! The entire team top to bottom is first class!

I've yet to find a store that approaches Millbrook when it comes to customer service. Whether you're buying something for $1000 or $10 they treat you like a CEO. If you're military, law enforcement or even just an outdoors enthusiast you owe it to yourself to visit this store.

This place is simply the best for your company security related training, also a great place to load up on some of the most effective gear all that with a reasonable price tag. To the folks at Milbrook Tactical thanks a lot.

My friend and I, both employed by government services, as well as CAF reservists, recently made the trip from Toronto to Ottawa to visit Millbrook Tactical. We have known about Millbrook for a number of years now, especially in its capacity as world-class trainers.Nancy was with us from start to finish. We appreciated how thoughtful and knowledgeable she was in her products. She also gave us contact information for setting up our own courses through Millbrook in the future. I’ve been to LEO/Military stores throughout the country, but Millbrook is the absolute gold standard for service, knowledge, and quality products. Never pushy, but guided me to the right products for what I needed to accomplish. Also a great conversationalist.Hopefully we can return soon! Nancy is the absolute best.Eric

Waited for MONTHS for my order. Spoke to 3 separate people to have my order changed. All 3 said it would Ship today". Yet the order still hasn't shipped. I can understand if a business drops the ball on an order once. but twice is unacceptable."

I went in just to look at various arc'teryx products. I left with a Cold WX LT and an Alpha Gen 2. The staff were incredibly knowledgeable and patient as they navigated my needs and how they could help. An easy recommendation.